In-Store Shopper

Albertsons Companies • Upper Darby, PA

41d • Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment.

The role requires customer communication, accuracy, organization, and the ability to use handheld devices and digital order systems. Shoppers must be comfortable moving continuously throughout different areas of the store and lifting up to 50 pounds. Work may involve early mornings, evenings, weekends, and holidays.

Albertsons Companies describes itself as a people-oriented business focused on bringing people together around food and inspiring well-being. The company emphasizes customer service, belonging, teamwork, and creating an inclusive workplace. The stated work responsibilities are general in nature and may vary by store; the official job description is provided during the application process.

Requirements

• Must be at least 18 years of age.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail for product quality checks and order accuracy.
• Availability to work early mornings, evenings, weekends, and holidays.
• Must comply with company policies, including safety, sanitation, and dress standards.
• Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

• Prior retail, customer service, or fulfillment experience is preferred.
• Clear and professional communication when assisting with pickup orders.
• Ability to manage multiple orders while maintaining speed and accuracy.
• Comfort adapting to changing order volume and priorities.

Responsibilities

• Select high-quality products for customers’ online orders across perishable and non-perishable departments.
• Check product quality and ensure order accuracy.
• Bag items carefully and keep orders organized and ready for pickup.
• Manage substitutions when items are unavailable.
• Identify out-of-stock items and choose appropriate substitutions.
• Coordinate orders and timely handoffs with customers and team members.
• Use handheld devices and digital systems to pick and track orders.
• Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development supported by company leaders.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed