In-Store Shopper
About The Position
As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and choosing products that meet customer expectations. You organize orders for pickup, bag items carefully, manage substitutions, and coordinate orders for timely handoff or delivery. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment. This is an entry-level position with advancement opportunity. The role requires following company policies and applicable laws. Duties and skills may vary by store, and the official job description is provided during the application process.
Requirements
- Must be at least 18 years old.
- Ability to use handheld devices and follow digital order systems.
- Strong attention to detail for product quality checks and order accuracy.
- Availability to work early mornings, evenings, weekends, and holidays.
- Compliance with company policies, including safety, sanitation, and dress standards.
- Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.
Nice To Haves
- Prior retail, customer service, or fulfillment experience is preferred.
- Clear and professional customer communication skills.
- Ability to manage multiple orders while maintaining speed and accuracy.
- Adaptability to changing order volumes and priorities.
- Ability to coordinate order needs with team members and department processes.
Responsibilities
- Select high-quality items across perishable and non-perishable departments for online orders.
- Check product quality and ensure order accuracy.
- Bag items and organize orders for pickup or delivery.
- Manage out-of-stock items and select appropriate substitutions.
- Coordinate orders with team members and prepare timely customer handoffs.
- Use handheld devices and digital systems to pick and track orders.
- Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
- Assist customers picking up orders with clear and professional communication.
Benefits
- Inclusive work culture built on belonging.
- Competitive wages paid weekly.
- Flexible work schedules.
- Associate discounts.
- Training, career growth, and development support from leaders.
- Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
- Vacation and paid time off.
- Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits including pension and/or 401(k) eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
