In-Store Shopper

Albertsons Companies•Waltham, MA

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers shopping online. You move throughout the store to pick items, check their quality, and make selections that meet customer expectations. You organize orders for pickup or delivery, carefully bag items, manage substitutions, and coordinate timely handoffs. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Ability to coordinate order needs with team members and department processes.
  • Adaptability to changing order volumes and priorities.

Responsibilities

  • Select high-quality products for online customer orders across perishable and non-perishable departments.
  • Check product quality and ensure orders are accurate and fresh.
  • Organize, bag, and prepare orders for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock products.
  • Coordinate orders and timely customer handoffs with team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development opportunities.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits, depending on eligibility and applicable terms.
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