In-Store Shopper

Albertsons Companies•Gloucester, MA
•$15 - $18•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that meet customers’ expectations. You organize and prepare orders for pickup or delivery by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment. This is an entry-level position with advancement opportunity. Applicants must be at least 18 years old and comply with company policies, including safety, sanitation, and dress standards. The role requires availability for early mornings, evenings, weekends, and holidays, and the physical capability to move continuously throughout the store and lift up to 50 pounds. Prior retail, customer service, or fulfillment experience is preferred.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Bag and organize items and prepare orders for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock products.
  • Coordinate orders and timely handoffs with customers and team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits, subject to eligibility and applicable conditions.
  • Inclusive work culture built on belonging.
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