In-Store Shopper

Albertsons Companies•Medfield, MA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and choosing selections that meet customer expectations. You also keep orders organized and ready for pickup, bag items carefully, manage substitutions, and coordinate timely handoffs for customer pickup or delivery. The work involves steady movement throughout the store in a fast-paced environment. This is an entry-level position with advancement opportunity. Starting rates will be no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volume and priorities.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Organize orders and keep them ready for pickup.
  • Carefully bag items and manage substitutions when items are unavailable.
  • Coordinate orders for timely customer pickup or delivery handoff.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and select appropriate substitutions.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Adapt to changing order volume and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development opportunities.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits, including pension and/or 401(k) eligibility.
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