In-Store Shopper

Albertsons Companies • Boston, MA

14d • Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment.

This entry-level position offers advancement opportunities. Prior retail, customer service, or fulfillment experience is preferred. Applicants must be at least 18 years old, be able to use handheld devices and digital order systems, and comply with company policies and applicable safety, sanitation, and dress standards. The role requires availability for early mornings, evenings, weekends, and holidays, as well as continuous movement and lifting up to 50 pounds.

Requirements

• Must be 18 years of age or older.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail for product quality checks and order accuracy.
• Availability to work early mornings, evenings, weekends, and holidays.
• Ability to comply with company policies, including safety, sanitation, and dress standards.
• Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.
• Customer interaction skills, including clear and professional communication when assisting with pickup orders.
• Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
• Adaptability to changing order volume and priorities.

Nice To Haves

• Prior retail, customer service, or fulfillment experience.

Responsibilities

• Select high-quality products from perishable and non-perishable departments for online orders.
• Check product quality and ensure order accuracy.
• Bag items carefully and manage substitutions when items are unavailable.
• Organize orders and prepare them for pickup or delivery.
• Coordinate orders for timely handoff to customers.
• Use handheld devices and digital systems to pick and track orders.
• Identify out-of-stock items and select appropriate substitutions.
• Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
• Coordinate order needs with team members and department processes.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation and paid time off.
• Depending on eligibility, length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed