In-Store Sales Associate

Linde•Las Cruces, NM

About The Position

The In-Store Sales Associate serves customers in a retail store through counter sales and customer service, including taking and entering telephone orders, answering questions, resolving challenges, and tracking orders and shipments. The role also includes warehouse duties such as moving cylinders for customers, providing sales support to the Outside Sales team, recommending suitable products and programs, demonstrating products, and promoting add-on sales of gases and hard-goods accessories. The associate maintains customer records and accurate account setup and pricing, makes outbound calls to retail and small business customers, sells products at minimum discount to achieve target margins, and may occasionally support additional locations.

Requirements

High school diploma or GED.
Excellent customer service skills.
No DUI, DWI, or other alcohol-related driving convictions within the last 10 years.
Ability to lift 50 lbs.

Nice To Haves

More than one year of customer service, inside sales, or counter sales experience is preferred.

Responsibilities

Receive and enter telephone orders, answer customer questions, resolve challenges, and trace order status or product shipments.
Serve customers through counter sales in the retail store.
Conduct warehouse duties, including moving cylinders for customers.
Provide sales support to the Outside Sales team.
Evaluate and recommend appropriate products, equipment, and programs.
Promote add-on sales of gases and high-margin hard-goods accessories and conduct product demonstrations.
Maintain customer records and files, ensuring accurate account setup and pricing.
Perform outbound calls to retail and small 'B' customers.
Sell products at minimum discount to achieve target margins.
Occasionally support additional locations.