In-Store Sales Associate

Linde • Lowell, MA

3d

About The Position

The In-Store Sales Associate serves customers at the retail counter and by phone, supports sales, and performs warehouse duties. The role includes recommending products and equipment, promoting add-on sales, demonstrating products, maintaining customer records, and supporting the Outside Sales team. The associate may occasionally support additional locations.

Requirements

• High school diploma or GED.
• Excellent customer service skills.
• Ability to lift 50 lbs.
• No DUI/DWI or other alcohol-related driving convictions within the last ten years.

Nice To Haves

• More than one year of customer service, inside sales, or counter sales experience is preferred.

Responsibilities

• Provide customer service by receiving and entering telephone orders, answering questions, resolving challenges, and tracing order status or product shipments.
• Serve customers through counter sales in the retail store.
• Perform warehouse duties, including moving cylinders for customers.
• Provide sales support to the Outside Sales team.
• Evaluate and recommend appropriate products, equipment, and programs.
• Promote add-on sales of gases and high-margin hard-goods accessories, and conduct product demonstrations.
• Maintain customer records and files, ensuring accurate account setup and pricing.
• Make outbound calls to retail and small 'B' customers.
• Sell products at minimum discount to achieve target margins.
• Occasionally support additional locations.

Benefits

• Health insurance
• Dental insurance
• Disability insurance
• Life insurance
• Paid holidays
• Paid vacation
• Employee discount program
• Opportunities for educational and professional growth
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED