In-Store Customer Engagement Representative
About The Position
ARS-Rescue Rooter is hiring an In-Store Customer Engagement Representative to work inside national home improvement retail stores in Leon Springs, Texas. The role promotes HVAC services, system tune-ups and replacements, and indoor air quality solutions. Representatives engage with shoppers, educate homeowners about service options and comfort improvements, and schedule in-home consultations or HVAC services. This is an in-store position; it is not door-to-door and does not involve canvassing. Pay is $20–$22 per hour plus uncapped commission. The posting states average earning potential of $25–$35 per hour with commission, which is not guaranteed. Hours vary, and both part-time and full-time schedules are available. Weekend work is required, and some holiday availability is needed. Weekly pay is provided by direct deposit, and paid training is offered. Full-time employees may also receive the listed insurance, retirement, and paid-time-off benefits.
Requirements
- Have a positive, energetic personality and strong people skills.
- Be comfortable approaching and speaking with customers in a retail environment and supporting lead-generation efforts.
- Be able to stand and walk during shifts.
- Be available to work weekends and some holidays.
- Have reliable transportation.
- Maintain a clean, professional appearance while representing the ARS brand.
- Attend weekly in-office meetings.
- Pass a background check, as employment is contingent on one in accordance with applicable law.
Nice To Haves
- Retail, kiosk, door-to-door, or sales experience is preferred but not required.
Responsibilities
- Represent ARS as a retail brand ambassador with professionalism and enthusiasm.
- Explain service options, system upgrades, and home comfort improvements to retail shoppers.
- Generate leads and schedule in-home consultations and tune-ups with service technicians and comfort advisors.
- Promote HVAC services, including system tune-ups, system replacements, and indoor air quality solutions.
- Attend weekly in-office meetings.
Benefits
- Weekly pay via direct deposit
- Uncapped commission on top of hourly pay
- Paid training
- Career path into HVAC Sales Advisor roles
- Flexible part-time and full-time schedules
- For full-time employees: insurance available after 31 days
- For full-time employees: low-cost medical coverage, as low as $5 per week
- For full-time employees: dental and vision coverage
- For full-time employees: HSA/FSA
- For full-time employees: 401(k) with company match
- For full-time employees: paid time off and holiday pay
- For full-time employees: company-paid life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
