Customer Sales & Engagement Representative

Ark Mgt•Garden Grove, CA

About The Position

This entry-level role on the Customer Outreach team involves engaging with customers in local communities, introducing available programs and services, answering questions, and assisting customers through enrollment. The representative participates in community outreach and promotional activities, represents the company professionally, maintains positive customer interactions, and works toward individual and team performance goals. The work is active and field-based rather than primarily desk-based. No previous industry experience or college degree is required.

Requirements

  • Valid driver's license.
  • Reliable transportation.
  • Ability to travel locally to assigned work areas.
  • Availability to work at least 3 days per week.
  • Authorized to work in the United States.
  • Friendly, professional, and comfortable meeting new people.
  • Confident communicating with customers.
  • Positive, energetic, and self-motivated.
  • Reliable and dependable.
  • Willingness to learn and take coaching.
  • Comfortable working independently and as part of a team.
  • Comfortable working in an active, field-based environment.

Nice To Haves

  • Previous industry experience is not required; entry-level candidates are welcome.
  • No college degree is required.

Responsibilities

  • Engage with customers in local communities.
  • Introduce and explain available programs and services.
  • Answer customer questions and provide professional assistance.
  • Support customers through the enrollment process.
  • Participate in community outreach and promotional activities.
  • Represent the company in a professional manner.
  • Maintain positive customer interactions.
  • Work toward individual and team performance goals.

Benefits

  • $18.00–$20.00 per hour.
  • Performance incentives and bonuses.
  • Ongoing coaching and professional development.
  • Opportunity to develop communication, customer service, sales, and leadership skills.
  • Opportunities for growth based on performance.
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