In Room Dining Server - Part Time
About The Position
This position is for a passionate individual with a strong desire to offer the best in-room dining experience to our guests. Early morning shifts starting at 6am. The In-Room Dining Server will consistently offer professional, friendly, and engaging service, providing the best in-room dining experience while interacting with guests. This role may also assist as a server in other venues when needed and assist guests regarding menu items in an informative and helpful way over the phone. The server will follow outlet policies, procedures, and service standards, and have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods. Additionally, the server will follow all safety and sanitation policies when handling food and beverages, adhere to payment and cash handling procedures, and perform other duties as assigned.
Requirements
- Previous experience as server in luxury setting an asset
- Excellent communication and organizational skills
- Full professional working proficiency in spoken English required, both verbal and non-verbal
- Computer literacy required for all new and ongoing training programs conducted virtually
- Strong interpersonal and problem solving abilities
- Proven ability to resolve guest concerns
- Highly responsible & reliable
- Previous point of sale system experience an asset
- Of legal age to serve alcohol
- Food handler & TABC certifications required
- Ability to work well under pressure in a fast paced environment, and without supervision
- Ability to multi task and work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Nice To Haves
- Previous experience as server in luxury setting
- Previous point of sale system experience
Responsibilities
- Consistently offer professional, friendly and engaging service
- Provide the best in-room dining experience while interacting with guests
- Assist as server in other venues when needed
- Assist guests regarding menu items in an informative and helpful way over the phone
- Follow outlet policies, procedures and service standards
- Have full knowledge of beverage lists, promotions, menu items, contents, and preparation methods
- Follow all safety and sanitation policies when handling food and beverages
- Adhere to payment and cash handling procedures
- Other duties as assigned
Benefits
- Complimentary Shift Meal
- Exclusive Employee Benefit Card with discounted room rates at Accor hotels worldwide
- Professional Development through learning programs
- Corporate Social Responsibility initiatives
- Career Advancement Opportunities
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
