TO In House

Hilton Grand Vacations•Orlando, FL

18d

About The Position

The In-House Sales Manager leads a designated sales team and is responsible for maintaining the team’s plan and implementing department procedures. The role staffs, plans, controls, and advises the activities of Sales Executives and sales management to achieve high sales volume. The manager drives team production and efficiency, develops sales strategies and training, coaches team members, and holds the team accountable to policies, procedures, and performance metrics.

Requirements

Timeshare experience is required.
High school diploma or equivalent experience.
Three years of validated experience as a Sales Manager in the timeshare industry.
Strong ability to recruit, train, and empower individuals in direct phone sales.

Responsibilities

Supervise and lead all sales activity on a specific team.
Support the sales team in developing driven, breakthrough strategies and plans.
Challenge established practices and identify new approaches, solutions, methods, and technologies to improve business results, customer experience, efficiency, and cash down payments at the point of sale.
Develop the team to maximize production and efficiency.
Exceed the set monthly volume production on the floor.
Schedule and coordinate new-hire and advanced training, working with the Trainer and Talent Development on training initiatives.
Conduct mentorship and reviews with select Sales Executives.
Lead sales training for Sales Executives when needed and help develop the monthly training calendar.
Coach, develop, empower, measure, monitor, and mentor the sales team to meet current business needs and prepare future leaders for succession planning.
Conduct motivational morning sales meetings.
Run the team and hold team members accountable for adherence to policies and procedures.
Maximize sales-force performance by applying predefined metrics.
Staff, plan, control, and advise the activities of the sales force and sales management.