In-house Marketing Coordinator

Marriott Vacations Worldwide•San Diego, CA

About The Position

The In-house Marketing Coordinator assists in providing owners and guests with experiences and events that create memorable vacation experiences. The role schedules sales presentations, manages customer expectations, and provides service intended to exceed budgeted sales presentation and volume production goals. The coordinator verifies that owners and guests attending presentations meet eligibility requirements and are open to learning about products and services, and uses persuasive techniques to maximize revenue while maintaining guest loyalty. The position also supports a positive guest experience by welcoming guests, anticipating and addressing their needs, interacting professionally and promptly with colleagues and guests, contributing to team goals, and following company policies and safety procedures. Candidates must be available to work various shifts, holidays, and weekends. The position may require background and drug screening in accordance with state and local requirements.

Requirements

  • Highly motivated.
  • Sales or customer service experience.
  • Enjoy interacting with guests in person or by phone.
  • Available to work various shifts, holidays, and weekends.
  • Ability to reach overhead and below the knees, bend, twist, pull, and stoop, and stand, sit, or walk for extended periods.

Nice To Haves

  • Concierge experience.
  • Sales experience.

Responsibilities

  • Schedule sales presentations and manage customer expectations.
  • Provide service to exceed budgeted sales presentation and volume production goals.
  • Ensure owners and guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
  • Use persuasive techniques to maximize revenue while maintaining guest loyalty.
  • Welcome and greet guests, and anticipate and address their needs.
  • Interact with colleagues and guests professionally and promptly.
  • Contribute to team goals.
  • Follow company policies and safety procedures.

Benefits

  • Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
  • Medical, dental, and vision benefits.
  • 401(k) opportunities.
  • Travel discounts.
  • Credit union membership.
  • Tuition reimbursement.
  • Professional counseling and family support.
  • Growth and development opportunities.
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