In-Home Furniture Tech Apprentice

Levin Furniture & Mattress•Oakwood Village, OH

About The Position

The In-Home Furniture Tech Apprentice completes the required training program to become a skilled technician, as described in the Levin Apprentice Program Guidelines. Training for this position is held in Smithton, Pennsylvania. The pay rate is $20.50 per hour. The apprentice learns and performs different types of merchandise repair, inspects and evaluates merchandise, and follows safe material-handling practices. The role also includes accurate documentation and inventory maintenance, safe equipment operation, and maintaining a clean and safe work environment. Work takes place in warehouse and residential settings.

Requirements

  • Experience with paints, fill sticks, markers, and hand tools.
  • Ability to color match using paints, markers, and crayons.
  • Excellent verbal and written communication and listening skills.
  • Basic reading and comprehension skills.
  • Ability to complete paperwork accurately, neatly, and efficiently; the posting notes that work is digital rather than paper-based.
  • Excellent organizational skills.
  • Outstanding customer service skills.
  • Previous creative expertise.
  • One year of Levin experience as a Stock, Material Handler, or Delivery associate.
  • Annual appraisal rating of 3 (meets expectations) or higher.
  • Ability to communicate effectively with customers and coworkers by telephone.
  • Ability to bend, stoop, reach, stand, push, pull, and repetitively lift cartons weighing approximately 50–100+ pounds.
  • Ability to operate relevant equipment and observe details to complete assigned responsibilities.

Nice To Haves

  • Knowledge of the GERS system is listed as preferred, although the posting notes that the company no longer uses GERS and technicians use Dispatch Track on their phones, eTime, and email.

Responsibilities

  • Master the Essential Skills List in different types of repair.
  • Inspect, evaluate, and repair merchandise.
  • Practice safe and secure material-handling methods in accordance with product handling standards.
  • Report errors found on documents to a supervisor.
  • Complete all documentation, including digital photos, neatly and accurately.
  • Maintain accurate inventory of customer parts.
  • Operate manual and mechanical equipment safely and efficiently.
  • Maintain a safe and clean work environment.
  • Perform other duties as assigned.
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