Imports Coordinator - Transportation and Logistics

ReFlex • Hebron, KY

25d • Onsite

About The Position

The Imports Coordinator is responsible for coordinating and communicating with customers, consignors and consignees to prioritize consistent flow of imported air and ocean freight. The Imports Coordinator works a standard 40 hour work week with overtime and weekends as needed.

Requirements

• High school graduate or equivalent preferred.
• Air cargo logistics experience preferred.
• Exceptional teamwork, communication, attention to detail, and integrity required.
• Fluency in English and legal eligibility to work in the United States required.
• TSA testing and certification provided by employer and required for employment.

Responsibilities

• Collect documents from customers and verify validity prior to release of freight.
• Maintain inventory of cargo and keep files up to date.
• Send Pre-Alerts, Arrival Notices, Outturn Reports and any other notifications to customers as necessary.
• Perform regular customer service tasks via phone and email.
• Coordinate with STG for issues concerning IT# updates, claims, damages, and any other concerns.
• Oversee weekly dock checks.
• Monitor need for office supplies with the help of the Director of Imports.
• Coordinate any deliveries with Directors of Operations, whether it be P&D or FTL departments.
• Provide rate quotes for deliveries with help of Directors of Operations as needed.
• Maintain communication with office staff, warehouse manager, Director of Imports and designee(s) to ensure completion of tasks.
• Turn in completed container files to Director of Imports for billing.
• Employ professionalism through performance of all tasks and communication with staff, customers, and other visitors.
• Take initiative as a team player to problem-solve and assist where needed.
• Complete other duties as assigned by the Director of Imports.
• Follow TSA and other safety regulations as directed by the Director of Imports.

Benefits

• Paid bi-weekly
• Overtime pay time and a half after 40 hours per week
• PTO package, accruals beginning day 1
• 75% of employee only medical insurance premiums covered by employer
• 100% of employee only dental, vision, short- and long-term disability, and basic life insurance covered by employer
• 401k contribution 3% of gross compensation after 1 year and 1000 hours of employment
• Additional accident, critical illness, hospitalization, and cancer insurance available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED