Import Operations

NNR Global Logistics USA • Elk Grove Village, IL

2d

About The Position

Import Operations is responsible for performing break bulk operations and import customer service duties. The role processes documentation necessary for import freight to clear U.S. Customs and be delivered to the final consignee in a timely and safe manner and in accordance with governmental regulations. It may require flexible and long hours and overnight travel.

Requirements

• High school diploma or GED.
• Proficiency with Microsoft Office applications.
• Ability to use basic math to calculate duties, freight, storage, and other charges.
• Solid understanding of the international forwarding business.
• Ability to exert up to 50 pounds of force occasionally, frequently, and/or constantly to lift, carry, push, pull, or otherwise move objects.
• Flexibility to work long hours when required.
• Ability to travel overnight when required.

Responsibilities

• Coordinate with agents and partners to ensure import shipments are properly documented.
• Sort, process, and distribute documentation for incoming consolidations and direct shipments.
• Study transportation modes to determine efficient and timely freight movement for forwarding and delivery.
• Make I/T entries for on-forwarding shipments and arrange transportation to their destinations.
• Ensure documents required by U.S. Customs regulations are correct and complete, including customer compliance, under the supervision of designated Customs Brokers.
• Negotiate rates and delivery guarantees with trucking companies and airlines.
• Arrange local deliveries for NNR customers after customs clearance when appropriate.
• Issue invoices to customers.
• Set up arrangements indicated on Advance Information for the smooth movement of import freight.
• Provide quotations in response to customer and internal requests, including requests from overseas partners.
• Perform customer service correspondence with customers and overseas partners by email, fax, and other means.
• Assist with implementing customer service policies and procedures to ensure the appropriate standard and level of service.
• Perform other duties as requested by management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED