Import Manager

. Crane Worldwide Logistics . • Houston, TX

20h • Onsite

About The Position

The Import Manager oversees import operations and staff, including expediting import correspondence, bid requests, and credit collections. The role maintains awareness of client needs to develop compliance recommendations, make decisions, and identify opportunities to enhance services. It manages the marketing of import services and growth of the procurement segment of the business, and carries out supervisory responsibilities in accordance with organizational policies and applicable laws.

The position arranges shipping details, including import licenses, customs declarations, and product packing and routing. It expedites export-import arrangements, maintains current information on tariffs, licenses, and restrictions, and effectively manages difficult client situations. Other duties may be assigned. The role requires on-site presence at the assigned work location.

Requirements

• At least 5 years of related industry experience.
• At least 5 years of supervisory or management experience.
• High school diploma or GED certificate required.
• Ability to work as a team player and effectively with senior-level staff.
• Ability to communicate at all levels, be proactive, and work effectively under pressure.
• Proficiency in MS Office, including Word, Excel, PowerPoint, and Access.
• Attention to detail and strong organizational skills.
• Desire to work in a fast-paced environment while providing inspiration to a growing team.
• Ability to use vision, adjust focus, and work on a standard computer screen.
• Ability to stand or sit for long periods of time.
• Ability to be present on-site at the assigned work location.
• Final candidate must successfully pass an E-Verify check.
• Pre-employment substance abuse testing is performed.

Nice To Haves

• Other professional certification may be required in some areas, as assigned.

Responsibilities

• Direct staff in expediting import correspondence, bid requests, and credit collections.
• Maintain awareness of client needs to develop compliance recommendations and decisions and identify opportunities for enhanced services.
• Manage marketing of import services and growth of the procurement segment of the business.
• Carry out supervisory responsibilities in accordance with organizational policies and applicable laws.
• Arrange shipping details, including import licenses, customs declarations, and product packing and routing.
• Expedite export-import arrangements and maintain current information on export-import tariffs, licenses, and restrictions.
• Effectively manage difficult client situations.
• Perform other duties as assigned.

Benefits

• Quarterly Incentive Plan.
• 136 hours of paid time off (17 days per year), usable for sick time or personal use.
• Medical, dental, and vision benefits.
• Tuition reimbursement for education related to the job.
• Employee referral bonuses.
• Employee recognition and rewards program.
• Paid volunteer time.
• Employee discounts.
• Wellness incentives of up to $100 per year for completing challenges, plus a discount on contribution rates.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED