Import Manager

Hyve Solutions•Fremont, CA

3d•$125,000 - $188,000

About The Position

Hyve Solutions is seeking an experienced and motivated Import Manager to lead and improve its import compliance program while supporting global manufacturing, supply chain, and logistics operations. Reporting to the Senior Manager, Trade Compliance, the Import Manager ensures compliance with U.S. Customs and Border Protection regulations and applicable international trade laws. The role serves as a subject matter expert in customs compliance, tariff classification, customs valuation, country of origin, free trade agreements, and import risk management. The Import Manager works closely with Supply Chain, Logistics, Procurement, Operations, Finance, Legal, customs brokers, and government agencies to ensure import activities follow applicable regulations and company policies, manage compliance risk, and support business objectives. The role also supervises and develops import compliance personnel and serves as the primary contact for import compliance matters and regulatory inquiries. The position operates primarily in a professional office environment and supports domestic and international business operations. It involves frequent interaction with global stakeholders, customs brokers, suppliers, logistics providers, and government agencies. Occasional schedule flexibility may be needed to support international operations across time zones, and periodic domestic or international travel may be required.

Requirements

Bachelor's degree in Business Administration, International Trade, Supply Chain Management, Logistics, Finance, or a related field.
At least 8 years of experience in import compliance, customs compliance, international trade compliance, or global trade operations.
At least 3 years of leadership or people management experience.
Strong knowledge of U.S. Customs regulations, import procedures, tariff classification, customs valuation, and country-of-origin requirements.
Experience managing compliance programs, audits, internal controls, and regulatory inquiries.
Experience working with customs brokers and government agencies.
Strong analytical, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Demonstrated ability to influence cross-functional teams and drive compliance initiatives.
Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, PowerPoint, and Teams.
Ability to manage multiple priorities and projects in a fast-paced global environment.

Nice To Haves

Licensed Customs Broker designation.
Certified Customs Specialist or other recognized trade compliance certifications.
Experience supporting manufacturing, technology, electronics, semiconductor, or data center industries.
Working knowledge of Free Trade Agreements, including USMCA and other FTAs, duty drawback programs, and tariff exclusion processes.
Experience with ACE Portal, CROSS Rulings, customs automation systems, and trade management software.
Knowledge of anti-dumping and countervailing duties, sanctions programs, and broader global trade compliance requirements.
Experience supporting global manufacturing and international supply chain operations.
Prior experience managing government audits, customs reviews, or regulatory investigations.

Responsibilities

Manage and continuously improve the company's global import compliance program.
Oversee Harmonized Tariff Schedule classifications, customs valuation methodologies, and country-of-origin determinations.
Monitor changes in customs regulations, trade laws, tariff programs, sanctions, and government requirements, and assess their business impacts.
Lead customs audits, government inquiries, regulatory reviews, and internal compliance assessments.
Develop, implement, and maintain import compliance policies, procedures, controls, and Standard Operating Procedures.
Manage customs broker relationships and monitor broker performance for compliance and operational efficiency.
Conduct compliance risk assessments and implement corrective and preventive actions.
Partner with internal stakeholders to ensure proper import documentation, recordkeeping, and regulatory compliance.
Provide trade compliance guidance to Supply Chain, Procurement, Operations, Logistics, and Finance teams.
Support Free Trade Agreement programs, tariff mitigation strategies, duty optimization initiatives, and trade preference programs.
Review and approve customs valuation methodologies and import declaration processes.
Maintain audit-ready import records in accordance with regulatory retention requirements.
Investigate compliance issues, identify root causes, and implement process improvements.
Develop and deliver trade compliance training programs to internal stakeholders.
Support business expansion, supplier onboarding, and new product introductions from a trade compliance perspective.
Monitor key performance indicators and compliance metrics, and prepare reports and presentations for leadership.
Supervise, mentor, and develop import compliance personnel.
Serve as the primary point of contact for import compliance matters and regulatory inquiries.
Perform additional duties and special projects as assigned.