Import / Export Compliance Manager

HD Supply • Atlanta, GA

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About The Position

The Import / Export Compliance Manager leads the Compliance team and owns HD Supply’s import/export compliance program, including its development, enhancement, and oversight. The role works with government officials, vendors, service providers, and internal stakeholders to maintain a best-in-class program. It also leads, trains, develops, and coaches the team, with a focus on building talent and retaining organizational knowledge.

The manager serves as a subject matter expert in trade and customs compliance, CBP audits, CTPAT certification, and HTS product classification. The role monitors relevant regulations, assesses their impact on the organization, improves the compliance program based on risk and regulatory changes, and communicates risks to leadership. It also oversees CTPAT program requirements and leads efforts to minimize the dutiable value of company imports.

The position typically requires a bachelor’s degree in a related discipline and 7 or more years of related experience. A certification may be required; an advanced degree may offset less experience in some disciplines. The role is primarily in a comfortable indoor work environment and typically requires overnight travel more than 50% of the time.

Requirements

• U.S. Customs Broker License required.
• 5 or more years of direct import/export compliance experience preferred qualifications.
• Strong knowledge of CBP regulations, HTS classification, tariff management, and import/export compliance requirements.
• Experience managing customs brokers, responding to CBP inquiries including CF-28 requests, and supporting customs audits.
• Proficiency with ACE, QuickCode, or similar trade compliance systems.
• Experience with duty savings and tariff mitigation programs, including First Sale, duty deductions, and customs protest filings.
• Ability to assess regulatory changes, communicate business impact, and drive compliant, cost-effective solutions across the organization.
• Typically requires a bachelor’s degree in a related discipline and 7 or more years of experience in a related field; certification may be required.
• Leadership or team development experience is preferred.

Nice To Haves

• Prior leadership or team development experience.

Responsibilities

• Recruit, train, develop, and coach compliance associates, supporting knowledge retention within the organization.
• Serve as a subject matter expert in trade and customs compliance, CBP audits, CTPAT certification, and HTS product classification.
• Monitor Export Administration Regulations (EAR), U.S. import regulations including 10+2 and the Lacey Act, and the Foreign Corrupt Practices Act (FCPA); communicate regulatory changes and assess their organizational impact for internal stakeholders.
• Evaluate the overall import/export compliance program against regulations and implement corrective actions and ongoing improvements based on risk levels and regulatory changes.
• Partner with internal and external teams to resolve compliance deficiencies, communicate risks to leadership, and serve as the primary contact for the U.S. Customs ACE Portal.
• Oversee the CTPAT annual profile refresh and compliance with the program’s audit requirements.
• Lead efforts to minimize dutiable value related to company imports.
• Review team analytics and recommend improvements to U.S. Customs data entry, ISF data, and export clearance.
• Liaise with government officials, vendors, service providers, and internal stakeholders on import/export compliance matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager