Import / Export Specialist

Aptar Group•Mukwonago, WI

3d•Hybrid

About The Position

Aptar is seeking an Import / Export Specialist based in Mukwonago, Wisconsin, or Lincolnton, North Carolina. This hybrid role requires onsite work two to three times per week. The specialist owns day-to-day execution of import and export shipments at the local facility, ensuring goods cross borders on time, at the right cost, and in compliance with customs and trade requirements. The role is the site's main contact for customs brokers, freight forwarders, and carriers, and serves as a first line of defense for trade compliance by ensuring shipment classification, origin, valuation, screening, and documentation are accurate. Shipment and broker data are used to support visibility, KPI tracking, and process improvement. The ideal candidate is a hands-on import/export professional experienced in international shipments, customs documentation, and broker relationships in a manufacturing or distribution environment. They bring strong trade compliance knowledge and attention to detail, along with analytical and process-oriented skills to use data, reporting tools, and cross-functional collaboration to identify risks, improve performance, and implement operational controls.

Requirements

At least 3 years of hands-on import/export experience in customs operations, international logistics, freight forwarding, customs brokerage, or trade compliance within a manufacturing or distribution environment.
Strong working knowledge of import/export documentation, customs clearance processes, Incoterms®, classification, origin, valuation concepts, and restricted party screening requirements.
Proven experience working with customs brokers, freight forwarders, carriers, parcel providers, and internal operations teams to resolve clearance and delivery issues.
Comfort using ERP/WMS systems, trade compliance tools, logistics platforms, and broker portals to execute shipments and extract, validate, and organize data.
Strong Excel skills, including pivot tables, lookups, data validation, and structured reporting.

Nice To Haves

Exposure to export controls, sanctions, dual-use items, re-export considerations, or license management.
Customs or trade certifications, such as Licensed Customs Broker, Certified Customs Specialist, or equivalent.
Experience with free trade agreements, duty drawback, foreign trade zones, or other duty-saving programs.
Experience with Power BI, Power Query, Power Automate, SQL, or similar reporting and automation tools.

Responsibilities

Plan, coordinate, and execute inbound and outbound international shipments with customs brokers, freight forwarders, carriers, parcel providers, and internal shipping and warehouse teams.
Prepare, review, and issue import/export documentation, including commercial invoices, packing lists, bills of lading, certificates of origin, supplier declarations, and courier documents.
Provide clearance instructions to brokers and forwarders, including Incoterms®, license references, ECCN/dual-use information where applicable, and required shipment statements.
Track shipment status and proactively resolve customs holds, clearance delays, documentation issues, and exceptions to protect production continuity and customer delivery commitments.
Validate duties, taxes, fees, and broker and freight charges against shipment records and entry data.
Use shipment and broker data to support visibility, KPI tracking, and process improvement.

Benefits

Personal development and training opportunities through an award-winning corporate university.
Competitive base salary and performance-based bonus plan.
401k and Retirement Savings plan.
Vacation.
Medical, dental, vision, life, and disability coverage.
Pet insurance.
Wellness plan.
Generous paid maternity and paternity leave.
Inclusive and value-based working environment.
Opportunity to contribute to local communities.