Import Agent

Nippon Express USA • El Segundo, CA

11d

About The Position

Nippon Express U.S.A., Inc. (NEU), a wholly owned subsidiary of Nippon Express Company, Ltd., provides international freight forwarding, logistics, transportation, warehousing, distribution, and customs brokerage services. The Import Agent prepares import shipments for assigned customers and supports import documentation and general business functions. The work may focus on a single job function or account, and assignments are determined by the Team Leader or above.

The role coordinates shipment pickup and delivery with trucking companies, airlines, steamship lines, and bonded facilities. It also handles shipment documentation, customs clearance support, labeling, distribution, filing, data entry, freight bills, and invoices. The regular schedule is Monday through Friday, 7 a.m. to 4 p.m., with flexibility to work weekends and holidays when business demands require it. The stated pay range is $21.00 to $25.00 per hour.

Requirements

• High school diploma or equivalency certificate, or significant relevant or appropriate work experience.
• Some computer skills, including data entry and maintenance.
• Must be able to work a regular Monday–Friday schedule from 7 a.m. to 4 p.m.
• Must be flexible to work weekends and holidays as necessary to meet business demands.

Nice To Haves

• Some knowledge of general computer application technology is desirable.
• Industry experience is preferred.
• Some knowledge of international commerce, including sales and payment terms, methods, and customs regulations.

Responsibilities

• Handle job assignments as determined by the Team Leader or above, which may be limited to one job function or account.
• Provide support to other Import Agents with import documentation.
• Perform general business support functions as assigned.
• Prepare import shipments for assigned customers, including customs clearance, shipping, labeling, and cargo distribution as applicable.
• Generate delivery orders and shipping labels as needed.
• Prepare import documents for distribution to the brokerage department and/or customers’ brokers.
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship lines, and bonded facilities to obtain information needed to process shipments.
• Perform filing and data entry.
• Issue freight bills and invoices to brokers and follow up on unpaid invoices within credit terms.

Benefits

• Medical, dental, and vision coverage beginning the first of the month after 30 days.
• 401(k) with company match.
• Flexible Spending Accounts and HSA.
• Life and Accidental Death & Dismemberment Insurance.
• Short- and long-term disability insurance.
• Auto and home policies.
• Commuter benefits.
• Generous vacation and sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED