Implementation Specialist, Restaurant Systems

Papa Johns • Atlanta, GA

12d

About The Position

The Implementation Specialist, Restaurant Systems assists with the rollout of Back of House (BOH) software designed to optimize labor costs, manage food waste, and streamline employee scheduling. The position combines hands-on training with backend data analysis and partners directly with a software vendor to co-facilitate large-scale training classes for restaurant management teams. It also analyzes data to help build, validate, and implement labor rules and analytics across corporate and franchisee-owned locations.

Responsibilities

• Partner with the software vendor to co-facilitate engaging training sessions for large groups of general managers, district managers, and franchisees.
• Help end users understand BOH systems, including scheduling tools, inventory management, and labor matrix configurations.
• Assist in translating local labor laws, minor regulations, and company productivity standards into backend software configurations.
• Audit, test, and analyze labor matrices to verify that the software generates schedules accurately, tracks metrics, and meets labor targets before deployment to live stores.
• Assist franchise owners with setting up and customizing labor parameters, and help them interpret data to align with operational needs while maintaining brand standards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed