Implementation Specialist

Dominion Payroll•Addison, TX
•$57,000 - $62,000•Hybrid

About The Position

Dominion Payroll is hiring an Implementation Specialist to guide new clients through the payroll implementation process. The role serves as the main point of contact for clients, builds customized payroll platforms in coordination with other services and departments, and collects payroll data to balance the new system against prior quarterly and individual payroll information. The specialist also communicates implementation status to other departments and coordinates additional product setup. Dominion Payroll is an independent payroll and HCM company, a locally owned and operated original partner in the iSolved Network, and an Inc. 5000 honoree for 12 consecutive years. The company highlights its customer retention, proprietary web-based technology, advancement opportunities, and commitment to community involvement. It is thoughtfully integrating AI into its work to streamline workflows and provide insights for clients while supporting its relationships and expertise. The company describes its culture through core values including taking action and following through, rising above challenges, bringing passion and excellence to work, supporting communities, creating a thriving culture, and finding ways forward. The position offers a hybrid arrangement with the freedom to work from home two days a week. The targeted hiring base salary range is $57,000–$62,000; actual pay depends on factors including experience, education or training, transferable skills, business needs, and location. The role may also be eligible for variable pay, equity, and benefits.

Requirements

  • Two to three years of payroll experience.
  • Strong analytical, problem-solving, and time-management skills.
  • Excellent written and verbal communication skills.
  • Detail-oriented, with the ability to manage multiple tasks in a fast-paced, deadline-oriented environment.
  • Hungry to learn, humble enough to listen, and skilled at forming deep relationships.
  • Understand, embrace, and embody Dominion Payroll's core values in work and interactions.

Responsibilities

  • Serve as the main and single point of contact with new clients during the implementation process.
  • Build customized payroll platforms in coordination with other services sold and other departments as necessary.
  • Collect data to build current-year payroll and balance the new system against previous quarterly and individual payroll information.
  • Communicate implementation status to other departments and coordinate additional product setup with implementation setup.

Benefits

  • Freedom to work from home two days a week.
  • Robust 401(k) match program.
  • Significant paid time off and company-paid holidays.
  • 16 hours of paid community volunteer time off.
  • Monthly company-wide happy hours.
  • Bring-your-dog-to-work days.
  • Friday lunch.
  • Company closes at 4 p.m. on Fridays.
  • Wellness and employee assistance programs.
  • Role may be eligible for variable pay, equity, and benefits.
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