Implementation Specialist

Dominion Payroll • Richmond, VA

22d • Hybrid

About The Position

Dominion Payroll is hiring an Implementation Specialist to guide new clients through the implementation process. The specialist serves as the primary point of contact, builds customized payroll platforms in coordination with the services sold and other departments, and gathers the data needed to balance the new system against prior quarterly and individual payroll information. The role also involves communicating implementation status across departments and coordinating setup for additional products.

Dominion Payroll is an independent, locally owned payroll and HR solutions company and an original partner in the iSolved Network. The company highlights its customer retention, proprietary web-based technology, growth, advancement opportunities, community involvement, and efforts to thoughtfully integrate AI into its work. This position offers the opportunity to work from home two days per week. The targeted base salary range is $57,000 to $62,000; actual pay depends on factors including experience, education or training, skills, business needs, and location. The role may also be eligible for variable pay, equity, and benefits.

Requirements

• Two to three years of payroll experience.
• Strong analytical, problem-solving, and time-management skills.
• Excellent written and verbal communication skills.
• Detail-oriented, with the ability to manage multiple tasks in a fast-paced, deadline-oriented environment.
• Eagerness to learn, humility to listen, and strength in forming deep relationships.
• Understand, embrace, and embody Dominion Payroll's core values.

Responsibilities

• Serve as the main and single point of contact for new clients during implementation.
• Build customized payroll platforms in coordination with other services sold and other departments as needed.
• Collect data to build current-year payroll and balance the new system against previous quarterly and individual payroll information.
• Communicate implementation status with other departments and coordinate additional product setup with implementation setup.

Benefits

• Freedom to work from home two days a week.
• Robust 401(k) match program.
• Significant paid time off and company-paid holidays.
• 16 hours of paid community volunteer time off.
• Monthly company-wide happy hours.
• Bring-your-dog-to-work days.
• Friday lunch.
• Early close at 4 p.m. on Fridays.
• Wellness and employee assistance programs.
• Role may be eligible for variable pay, equity, and benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed