Implementation Project Specialist

Fiserv•Berkeley Heights, NJ

8d•$66,000 - $105,600•Onsite

About The Position

As an Implementation Project Specialist at Fiserv, you will lead implementation activities for new and existing debit clients, helping ensure solutions are delivered on time and aligned with client requirements. You will work with clients and cross-functional internal teams to coordinate project plans, manage milestones, maintain documentation, and support a consistent implementation process that promotes quality, scalability, and client readiness. This is an on-site role, Monday through Friday. In-person collaboration is considered essential to the role and supports onboarding and productivity. The position requires use of a computer and audio equipment.

Requirements

At least 3 years of experience in project coordination, implementation, or project management within electronic funds transfer, payments, debit, banking, or financial services environments.
At least 3 years of experience managing multiple client-facing implementation activities, project plans, timelines, and stakeholder communications.
At least 3 years of experience using Microsoft Office tools to create project documentation, status reporting, and task tracking.
Ability to communicate project status, timelines, risks, and next steps clearly in verbal and written formats.
Ability to work with clients and cross-functional teams to resolve implementation issues, manage expectations, and meet delivery milestones.
High school diploma or equivalent required.
Must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future are not considered.

Nice To Haves

Bachelor’s degree in business, finance, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Experience working in electronic funds transfer, debit, or broader financial industry implementations.
Experience entering or validating implementation parameters in proprietary platforms or operational databases.
Project Management certification or similar credential, or an equivalent combination of education, related experience, and/or military experience.
Master’s degree in business, finance, or a related field.

Responsibilities

Serve as the primary point of contact for clients and internal teams throughout the implementation lifecycle.
Lead implementation projects from initial planning through final delivery, coordinating activities, timelines, and dependencies across internal and external stakeholders.
Develop, maintain, and update project plans, task lists, status reports, and implementation documentation to support project visibility and execution.
Gather client requirements, confirm parameter settings, and enter key implementation details into internal systems and proprietary databases.
Coordinate multiple implementation workstreams with internal partners to meet client requirements, target dates, and quality standards.
Maintain project documentation, procedures, and audit-related records associated with product, feature, and implementation readiness.
Support after-hours implementation activity as needed to complete client launches and maintain project continuity.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer-recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Professional growth opportunities, including training, development, and internal mobility.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.