Implementation Project Management Coordinator
About The Position
TeamBuilder is seeking an early-career Implementation Project Coordinator to support the execution of client implementations and ensure operational excellence across our PMO. In this role, you will work closely with a Project Manager to support the day-to-day execution of implementations. You will own project administration, coordination, and follow-through across multiple client engagements, ensuring nothing falls through the cracks. Over time, this role is designed to evolve from project support → partial ownership → full ownership of smaller implementations, with a structured development path into a full Project Manager role.
Requirements
- ~1–3 years of experience in: SaaS implementation, onboarding, customer success, or project coordination
- Strong organizational and execution skills (high attention to detail)
- Ability to manage multiple priorities and follow through consistently
- Comfortable with ambiguity and evolving processes; can operate with autonomy.
- Strong written and verbal communication skills the enable the team/client to be informed throughout the implementation and that expectations and timelines are clearly defined.
- Ability to interact professionally and connect personally in a professional environment with external clients
- Highly accountable—does not drop tasks or miss follow-ups
- Proactive—anticipates needs and removes friction
- Coachable and eager to grow into a PM role
- Balances detail-orientation with understanding of broader goals
- Contributes to strong team culture
Nice To Haves
- Healthcare or healthcare technology strongly preferred
Responsibilities
- Maintain and manage project plans in Asana (milestones, tasks, dependencies)
- Prepare meeting agendas, capture notes, and distribute recaps
- Track action items and ensure timely follow-up across stakeholders
- Maintain RAID logs (risks, issues, actions, dependencies)
- Prepare status reports and internal updates
- Ensure documentation is complete, accurate, and up to date
- Coordinate client-facing follow-ups and next steps
- Track outstanding deliverables and proactively follow up
- Support training logistics and completion tracking
- Maintain client-facing documentation and timelines
- Draft client communications and status updates
- Monitor project health, risks, and timelines
- Compile risks and support mitigation planning
- Assist with internal coordination across data, product, and CS teams
- Support end-user rollout readiness and communication
- Learn TeamBuilder implementation processes; fully own admin, tracking, and coordination (0-3 months)
- Begin leading portions of implementations (workstreams, smaller clients, or phases) (3-6 months)
- Progress to independently owning smaller implementations end-to-end (6-12 months)
- Take on more complex projects with increasing autonomy (12+ months)
- Partner closely with a PM who will provide guidance, mentorship, and oversight
- Enable the PM to focus on strategic implementation leadership, client alignment, and risk management by owning execution detail
- Operate with a high level of accountability in a fast-paced, evolving environment
Benefits
- paid time off
- medical benefits
- potential for an annual performance bonus
- equity
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
