Implementation Associate

SolovisRemote,
Onsite

About The Position

As an Implementation Associate in our Professional Services team, you will play a crucial role in configuring and deploying cutting-edge software solutions for a wide array of client. This role is tailor-made for those who are dynamic, organized, and eager to embark on a career path that emphasizes hands-on technical work, client interaction, and solution design. You'll work closely with clients to understand their needs, configure the software to optimize their business processes, and provide training to ensure they get the most out of our solutions. With a focus on technical excellence and customer satisfaction, you will have the chance to contribute to various projects, ensuring each implementation is successful.

Requirements

  • 25-50% travel required
  • Strong Excel skills
  • Experience in a customer-facing environment.
  • Academic or professional exposure to finance, economics or business.

Nice To Haves

  • Plays chess, not firefighting spots problems before they exist, anticipates second- and third-order downstream impacts, and selects the intervention that compounds best. Distinction: Decisive under uncertainty is acting under incomplete information; Proactive Problem Solving is the upstream act of seeing the board clearly.
  • Proficiency in utilizing data and analytics to make informed decisions and drive business strategies

Responsibilities

  • Consistently deliver projects that exceed client expectations, fostering high satisfaction and active feedback engagement.
  • Deliver projects on time and within budget by effectively gathering requirements and designing solutions that meet client needs, ensuring high client value.
  • Maintain a high level of billable utilization and achieve excellent customer satisfaction scores, reflecting strong project management and client service skills.
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