Impact Manager

City Year•Miami, FL
•Onsite

About The Position

The Impact Manager leads and develops a team of AmeriCorps members as emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director and working from partner schools, the Impact Manager plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The role also supports AmeriCorps members through a challenging and rewarding year of service and helps develop their leadership potential. The Impact Manager implements the WSWC model at assigned schools, develops and manages school partnerships, and ensures the conditions and resources needed for corps members to deliver student interventions. The position leads, manages, and coaches a team of up to 20 corps members, supports their service performance and leadership development, and cultivates relationships with school and community stakeholders.

Requirements

  • Demonstrated ability to develop and manage complex relationships with schools and community partners.
  • Proven ability to have difficult conversations and hold staff accountable for performance goals.
  • Ability to manage relationships with diverse internal and external stakeholders to achieve service goals and support corps member development.
  • Proven success managing diverse teams toward a common goal.
  • History of coaching or leading young people ages 17–24.
  • Strong record of achieving transformational results with students from low-income communities at the classroom, school, or network/multiple-school level.
  • Ability to problem solve, troubleshoot, and use creative problem solving when faced with barriers.
  • Ability to translate organizational mission and vision for corps members and explain complex topics to specific audiences.
  • Ability to communicate effectively, efficiently, and transparently with the right people at the right time.
  • Bachelor’s degree strongly preferred, or equivalent work experience.
  • Sets high expectations for self and others and holds self and team accountable for performance goals.
  • Able to develop diverse talent through performance plans, reviews, and leadership opportunities.
  • Thrives in a diverse, youthful, high-energy, entrepreneurial, and fast-changing environment.

Nice To Haves

  • Background in education preferred.

Responsibilities

  • Implement City Year’s Whole School Whole Child model with quality at assigned school(s), serving the right students at the right time.
  • Develop and manage partnerships with school administration and personnel to ensure corps members have the conditions and resources needed to deliver attendance, behavior, and course performance interventions.
  • Lead, manage, and coach a team of corps members to meet service performance and standards requirements and develop their leadership potential.
  • Model City Year’s culture and values and create opportunities for corps members to engage with them in personally meaningful ways.
  • Support corps members’ successful and rewarding year of service through civic engagement and a citizenship development curriculum.
  • Build and cultivate partnerships with teachers, principals, school officials, and other key decision makers and stakeholders.
  • Manage implementation of school partnership agreements and conditions for success.
  • Manage a team of up to 20 City Year corps members.

Benefits

  • Health insurance, including a Flexible Spending Account
  • Paid vacation
  • Paid sick days
  • Organization holidays
  • Parental leave
  • 401(k) plan
  • Medical, dental, and vision coverage
  • Life, accidental death and dismemberment, and disability coverage
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