Impact Manager

City Year • Miami, FL

3d • Onsite

About The Position

The Impact Manager leads and develops a team of AmeriCorps members as emerging leaders and practitioners focused on strengthening schools and supporting students. Reporting directly to an Impact Director and working from partner school(s), the role is central to implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices. The Impact Manager supports AmeriCorps members through a challenging and rewarding year of service and manages up to 20 corps members.

The role implements the WSWC model at assigned schools, develops partnerships with school personnel, and ensures the conditions and resources needed to deliver student interventions in attendance, behavior, and course performance. The Impact Manager also coaches corps members, supports their leadership development and civic engagement, and works with school and community stakeholders to deliver the school partnership agreement and service goals.

Requirements

• Demonstrated ability to develop and manage complex relationships with schools and community partners.
• Ability to have difficult conversations and hold staff accountable for performance goals.
• Ability to manage relationships with diverse internal and external stakeholders to achieve service goals and corps member development.
• Proven success managing diverse teams toward a common goal.
• History of coaching or leading young people ages 17–24.
• Strong record of achieving transformational results with students from low-income communities at the classroom, school, or network/multiple-school level.
• Ability to problem-solve and troubleshoot creatively when facing barriers.
• Ability to communicate effectively, efficiently, and transparently with the appropriate people at the appropriate time.
• Sets high expectations for self and others and holds self and team accountable for performance goals.
• Ability to develop diverse talent through performance plans, reviews, and leadership opportunities.
• Thrives in a diverse, youthful, high-energy, entrepreneurial, and fast-changing environment.
• Bachelor’s degree strongly preferred, or equivalent work experience.

Nice To Haves

• Background in education preferred.
• Bachelor’s degree strongly preferred.

Responsibilities

• Implement City Year’s Whole School Whole Child service model with a high degree of quality at assigned school(s).
• Develop and manage partnerships with school administration and personnel to ensure corps members have the conditions and resources needed to deliver attendance, behavior, and course performance interventions.
• Lead, manage, and coach a team of corps members to meet service performance and standards requirements and reach their leadership development potential.
• Model City Year’s culture and values and create opportunities for corps members to engage with those values in personally meaningful ways.
• Support corps members’ successful year of service through civic engagement and a citizenship development curriculum.
• Manage up to 20 City Year corps members.
• Build and cultivate partnerships with teachers, principals, school officials, and other stakeholders.
• Manage implementation of the school partnership agreement and conditions for success.
• Set and uphold performance expectations, including through performance plans, reviews, and leadership opportunities.
• Communicate organizational mission and vision to corps members and tailor complex information to specific audiences.

Benefits

• Health insurance, including medical, dental, vision, life, accidental death and dismemberment, and disability coverage.
• Flexible Spending Account (FSA).
• Paid vacation, sick days, and organization holidays.
• Parental leave.
• 401(k) plan(s).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager