Immigration Client Intake Specialist I

Ogletree Deakins•Tampa, FL

About The Position

The Immigration Client Intake Specialist I supports intake for new and existing immigration cases. The role involves accurately entering data, initiating case files, and assisting with basic client communications while learning the firm’s systems and workflows. The position works under close supervision and follows established processes. Ogletree Deakins’ Business Immigration practice provides legal services to employers seeking temporary business visas and permanent residence for foreign national employees. The firm serves clients of all sizes, including numerous Fortune 500 companies, and emphasizes client service and diversity within the legal profession and workplace.

Requirements

High school diploma or equivalent required.
0–1 year of administrative, legal, or immigration-related experience.
Basic proficiency in Microsoft Office, including Outlook, Word, and Excel.
Strong attention to detail and organizational skills.
Ability to follow structured processes and instructions.

Nice To Haves

Associate’s or bachelor’s degree preferred.

Responsibilities

Monitor the intake inbox and log new initiation requests into case management systems such as VisaTrax/Zoom.
Send standard questionnaires to clients, visa beneficiaries, and managers.
Create and organize case files, including billing numbers, barcodes, and scanned documentation.
Maintain accurate draft case records and status updates.
Assemble case files and route them to attorneys for initial review.
Respond to routine client inquiries using templates and scripts.
Request educational evaluations and supporting documents as directed.
Ensure data accuracy and completeness in all systems.
Follow established intake workflows and timelines.
Perform other duties as assigned.