IME Coordinator

CBI Health•Kitchener, ON

10d•CA$60,000 - CA$65,000•Remote

About The Position

The main focus of the Independent Medical Evaluation (IME) Coordinator is oversight of non-Auto assessments, which includes medical/legal, LTD, employer and government IMEs. The IME Coordinator also directs administrative support in the coordination of legal requests (this mostly pertains to Tribunal and Litigation).

Requirements

Experience in the Rehabilitation and Independent Medical Evaluation (IME) sector is mandatory
Expertise in managing Medical/Legal, Accident Benefits, Disability, and Employer assessments mandatory
Strong organizational, multi-tasking and problem solving skills
Customer service experience required, ideally in the service sector
Excellent spoken and written manner
Computer literacy (Windows, Microsoft office, Adobe)
Ability to adapt to use of multiple databases
Ability to communicate well internally and externally

Nice To Haves

Healthcare professional or healthcare background preferred but not mandatory (kinesiology)

Responsibilities

Review incoming referrals and acknowledgement of each referral by email
Setting up the file in Case Management system
Sourcing of and booking of assessor and communicating with appropriate parties
Direct Intake Admin to assign SSP’s (secondary service providers: transportation and interpreting)
Report assessment appointment details to counsel
Counsel to confirm attendance unless they request otherwise and Plaintiff Counsel needs to be contacted
Request any outstanding Briefs and coordinate the distribution of medical brief accordingly (support provided by Documentation Admin team)
Receive and record quotes for Assessments and submit invoice to referral source
Issue report and supporting docs (CV and Form 53) to DC
Upload report and invoice to through referral source methods
Identify new opportunities and foster relationships in the med/legal tort marketplace
Discuss potential referrals with Employers to understand requirements and select appropriate assessor
Report assessment appointment details to referral source
Direct Admin team to retrieve appropriate medical documents
Issue report to referral source
Direct accounting for billing and issuance of manual invoice to referral source
Issue reports to Evaluee as authorized and directed
Ensuring appropriate availability and expertise within the BI Assessor Roster to meet the needs of the business
Responsible for identifying and anticipating assessor recruiting needs and sourcing appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
Ensuring the recruitment and credentialing of assessor is properly completed (e.g., review of Curriculum Vitae, Good Standing with appropriate College, terms and conditions of Assessor obligations met, CanLII and social media searches etc.)
Direct Admin team for appropriate handling of file production requests
Respond to and coordinate expert witness availability
Communicate with legal parties