IME Coordinator I

CorVel Corporation•Fredericksburg, VA

20h•$13 - $23•Onsite

About The Position

The IME Scheduling Coordinator is responsible for scheduling and coordinating appointments with clients, IME providers/physicians and patients. This position ensures client-specific requirements for provider specialty and location are met and that all ancillary services are coordinated.

Requirements

Excellent written and verbal communication skills
Ability to work on several concurrent tasks, meet deadlines, and prioritize workload with minimal direction
Strong interpersonal, time management, and organizational skills
Comfortable interacting with all levels of staff as well as individuals outside of the organization
Ability to work both independently and within a team environment
Exceptional decision-making and problem-solving abilities
Ability to maintain confidentiality
Proficient in Microsoft Office (Excel, Word, and Outlook)
Minimum of 3 years’ experience in administrative support roles
High school diploma or equivalent, college degree preferred or equivalent combination of education and experience
Experience in a medical office preferred

Responsibilities

Schedules and confirms appointment dates and times with physicians' offices
Communicates with clients/customers regarding appointment scheduling, physician CV's, appointment changes, missed appointments/cancellations, and receipt of medical records and/or images
Prepares and sends exam notification letters daily
Coordinates with the client to obtain required medical records prior to examination
Timely chart preparation by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination
Communicates with physicians, clients and/or patients regarding any schedule changes. Responsible for submitting client invoice and/or issue to accounting if charges are incurred
Coordinates ancillary services such as transportation and translation, when needed. Ensures the appropriate steps are taken to cancel/reschedule services upon appointment change or cancellation
Answers incoming calls and emails; handle inquiries appropriately in a prompt, friendly and professional manner
Processes and maintains spreadsheets for provider payments utilizing CorVel internal programs
Submits invoicing for IME/peer reporting
Organizes and maintains document storage and record keeping in reporting system
Follows strict state guidelines regarding forms and timelines
Additional duties as assigned