Imaging Workflow Specialist

Emory•Atlanta, GA
•Hybrid

About The Position

This role identifies, analyzes, and resolves problems within Radiology reading rooms, ensuring all patient images and information are available for physician review. The specialist utilizes applications like PowerShare and Life Image to integrate patient images into the Radiology PACS system, manages reading room protocols, and handles physician requests. They are responsible for coordinating radiology quality assurance activities, ensuring studies are readily available on PACS, and managing record-keeping according to regulations and HIPAA. The role also involves coordinating equipment service, assisting with training, maintaining inventory, developing cost containment programs, and ensuring technology supports optimal diagnostic information and throughput. Daily tasks include equipment checks, workstation maintenance, and managing reports. The specialist works with IS to ensure data systems support QA activities and collaborates with other facilities for workflow and image transfers. They also assist physicians with image interpretation and documentation, evaluate data from outside sources, and communicate operational changes and potential issues to physicians and management.

Requirements

  • High School diploma or equivalent.
  • Three years of experience in radiology department or related healthcare experience preferred.
  • Knowledge of radiology department workflow and various imaging modalities preferred.
  • Familiarity with specific radiology information applications.
  • Basic computer knowledge (ability to use a keyboard, mouse, and video display terminal to receive, retrieve, and/or audit information and data).
  • Good written/oral and analytical skills required.

Responsibilities

  • Identifies, analyzes, and resolves problems within the Radiology reading rooms.
  • Ensures all patient images and information are available for physician review.
  • Utilizes PowerShare and Life Image applications to integrate patient images into the Radiology PACS system.
  • Covers phones and handles physician requests for all modality reading rooms.
  • Manages Radiology reading room protocols.
  • Contacts requesting physicians, obtains information from Powerchart, utilizes PACS for prior studies, checks RIS for prior reports, and ensures report documentation.
  • Oversees and coordinates radiology quality assurance activities governed by the ACR, establishing quality measures and standards, monitoring departmental performance, and ensuring physician compliance.
  • Ensures studies are readily available on PACS for physicians.
  • Burns images to CD.
  • Assists with med school lectures by finding articles on the internet for physicians.
  • Prints out reports for physicians for conference.
  • Directs record-keeping activities by interpreting applicable regulations and establishing filing and auditing procedures.
  • Remains knowledgeable in regards to HIPAA and departmental policies, and ensures compliance.
  • Coordinates equipment service needs utilizing 8-help.
  • Assists with training of residents on new equipment and applications.
  • Works with IS to ensure data systems and programs adequately support QA activities.
  • Ensures technology provides optimal diagnostic information and throughput.
  • Maintains inventory within the department to ensure supplies are available and resources are used appropriately.
  • Develops, implements, and evaluates cost containment programs for consumable supplies and equipment.
  • Provides requesting physicians with a preliminary report and associates and corrects reports on patients.
  • Performs daily equipment checks and maintenance of powerscribe workstations.
  • Places reports in a batch queue for dictation and corrects status on error log reports.
  • Manages the picture archiving system for image retrieval, distribution, CD creation, film digitization, and film printing.
  • Audits patient information/data using the electronic database.
  • Verifies patient procedures are completed in the Radiology Information System.
  • Checks exam status to ensure final report.
  • Merges patient data in regards to duplicate patients.
  • Verifies patient schedules and tracks patients.
  • Assists technologists with data management regarding accession numbers on patients.
  • Gathers data for patients done outside of Emory Healthcare Systems.
  • Meets with and communicates operational changes to physicians.
  • Seeks input and recommendations from physicians on ways to improve operations.
  • Communicates potential issues and opportunities to management.
  • Coordinates workflow and image transfers with other facilities.
  • Assists physicians in providing image interpretation and documentation of studies.
  • Evaluates data received from outside sources and coordinates effective transfer of information.
  • Performs other duties as assigned.
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