Imaging Workflow Specialist

Emory•Atlanta, GA

23h•Hybrid

About The Position

This position identifies, analyzes, and resolves problems within the Radiology reading rooms, ensuring all patient images and information are available for physician review. The specialist will utilize PowerShare and Life Image applications to integrate patient images into the Radiology PACS system, cover phones and physician requests for all modality reading rooms, and manage Radiology reading room protocols. Responsibilities include contacting requesting physicians, obtaining information from Powerchart, utilizing PACS for prior studies, checking RIS for prior reports, and ensuring report documentation. The role also oversees and coordinates radiology quality assurance activities governed by the ACR, establishes quality measures and standards, monitors departmental performance, and ensures physician compliance. The specialist ensures studies are readily available on PACS, burns images to CD, assists with med school lectures by finding articles online, and prints reports for physicians for conferences. Additionally, the role directs record-keeping activities, interprets regulations, establishes filing and auditing procedures, and ensures compliance with HIPAA and departmental policies. The specialist coordinates equipment service needs, assists with training residents on new equipment and applications, and works with IS to ensure data systems support QA activities. They also ensure technology provides optimal diagnostic information and throughput, maintain inventory, and develop/implement cost containment programs. The role involves utilizing applications to provide preliminary reports, associating and correcting reports, performing daily equipment checks and maintenance of powerscribe workstations, placing reports in a batch queue, and correcting status on error log reports. The specialist will use the Picture Archiving System for image retrieval, distribution, CD creation, film digitization, and film printing, as well as for auditing patient data. They verify patient procedures in the Radiology Information System, check exam status for final reports, merge patient data for duplicates, verify patient schedules, track patients, and assist technologists with data management. The role also gathers data for patients outside Emory Healthcare, communicates operational changes to physicians, seeks input for improvements, communicates potential issues to management, coordinates workflow and image transfers with other facilities, and assists physicians with image interpretation and documentation. Evaluation of data from outside sources and coordination of effective information transfer are also key responsibilities. Other duties as assigned.

Requirements

High School diploma or equivalent.
Three years of experience in radiology department or related healthcare experience preferred.
Knowledge of radiology department workflow and various imaging modalities preferred.
Familiarity with specific radiology information applications.
Basic computer knowledge e.g. the ability to use a keyboard, mouse, and video display terminal to receive, retrieve and/or audit information and data.
Good written/oral and analytical skills required.

Responsibilities

Identifies, analyzes and resolves problems identified within the Radiology reading rooms.
Ensures that all patient images and information associated with each patient are available for each physician to review.
Utilize the PowerShare and Life Image application to integrate patient images into the Radiology PACS system.
Cover phones and physicians request for all modality reading rooms.
Manage Radiology reading room protocols.
Assists in contacting requesting physicians, obtaining information from Powerchart, utilizing PACS for prior studies, checking the RIS for prior reports, and also insuring report documentation for patients.
Oversees and coordinates radiology quality assurance activities governed by the ACR, by establishing quality measures and standards, monitoring departmental performance in relation to established standards, and ensuring all physicians are reminded of compliance.
Ensures that studies are readily available on PACS for physicians.
Burns images to CD.
Assists with med school lectures by finding articles on the internet for physicians.
Prints out reports for physicians for conference.
Directs record-keeping activities by interpreting applicable regulations and establishing filing and auditing procedures to ensure files contain complete and accurate documentation.
Remains knowledgeable in regards to HIPAA and departmental policies, also ensures compliance with requirements by reviewing all relevant documents and informing physicians of changes on departmental services or programs.
Coordinates equipment service needs utilizing 8-help, and assists with training of residents on new equipment and applications.
Ensures these activities do not disrupt patient services.
Works with IS to ensure data systems and programs adequately support QA activities.
Ensures technology provides optimal diagnostic information and throughput.
Maintains inventory within the department to ensure that supplies are available when needed and that limited resources are used appropriately and efficiently.
Develops implements and evaluates cost containment programs of consumable supplies and equipment on an on-going basis.
Utilize application in order to provide requesting physicians with a preliminary report and associate and correct reports on patients.
Daily equipment check and maintenance of powerscribe workstation.
Place reports in a batch queue for dictation and correct status on error log reports.
Picture archiving system that stores patient reports and images. This electronic database will be used for image retrieval, distribution, CD creation, film digitization and film printing. This database can also be used to audit patient information/data.
Verifies patient procedures are completed in the Radiology Information System.
Check exam status to ensure final report.
Merge patient data in regards to duplicate patients.
Verify patient schedules and track patients.
Assist technologists with data management regarding accession numbers on patients.
Gathers data for patients done outside of Emory Healthcare Systems.
Regularly meets with and communicates operational changes to physicians to ensure they are aware of information that may affect their workflow.
Seeks input and recommendations from physicians on ways to improve operations.
Communicates potential issues and opportunities to management.
Coordinates workflow and image transfers with other facilities.
Assists physicians in providing image interpretation and documentation of studies.
Evaluates data received from outside sources and coordinates effective transfer of information.
Other duties as assigned.