Imaging Workflow Specialist

Emory•Atlanta, GA
•Hybrid

About The Position

This role identifies, analyzes, and resolves problems within Radiology reading rooms, ensuring all patient images and information are available for physician review. The specialist will utilize PowerShare and Life Image applications to integrate patient images into the Radiology PACS system, cover phones and physician requests for all modality reading rooms, and manage Radiology reading room protocols. Responsibilities include contacting requesting physicians, obtaining information from Powerchart, utilizing PACS for prior studies, checking RIS for prior reports, and ensuring report documentation. The role also oversees and coordinates radiology quality assurance activities governed by the ACR, develops quality measures and standards, monitors departmental performance, and ensures physicians are reminded of compliance. The specialist ensures studies are readily available on PACS, burns images to CD, assists with med school lectures by finding articles online, and prints reports for physicians for conferences. Additionally, the role directs record-keeping activities, interprets regulations, establishes filing and auditing procedures, and ensures compliance with HIPAA and departmental policies, informing physicians of changes. Coordination of equipment service needs, training of residents on new equipment and applications, and ensuring these activities do not disrupt patient services are also key functions. The specialist works with IS to ensure data systems support QA activities and that technology provides optimal diagnostic information and throughput. Maintaining inventory, developing and evaluating cost containment programs for supplies and equipment, and utilizing applications to provide preliminary reports and correct patient reports are also part of the role. Daily equipment checks and maintenance of powerscribe workstations, placing reports in a batch queue, and correcting status on error log reports are required. The role involves using the Picture Archiving System for image retrieval, distribution, CD creation, film digitization, film printing, and auditing patient data. Verifying patient procedures in the Radiology Information System, checking exam status for final reports, merging patient data for duplicate patients, verifying patient schedules, tracking patients, and assisting technologists with data management are also responsibilities. Gathering data for patients outside Emory Healthcare Systems, regularly communicating operational changes to physicians, seeking physician input for improvements, and communicating potential issues and opportunities to management are crucial. The specialist will coordinate workflow and image transfers with other facilities and assist physicians in providing image interpretation and documentation of studies, evaluating data from outside sources and coordinating effective transfer of information. Other duties as assigned.

Requirements

  • High School diploma or equivalent.
  • Three years of experience in a radiology department or related healthcare experience.
  • Knowledge of radiology department workflow and various imaging modalities.
  • Familiarity with specific radiology information applications.
  • Basic computer knowledge (ability to use a keyboard, mouse, and video display terminal to receive, retrieve, and/or audit information and data).
  • Good written/oral and analytical skills required.

Nice To Haves

  • Experience in a radiology department or related healthcare experience is preferred.
  • Knowledge of radiology department workflow and various imaging modalities is preferred.

Responsibilities

  • Identifies, analyzes, and resolves problems in Radiology reading rooms.
  • Ensures all patient images and information are available for physician review.
  • Utilizes PowerShare and Life Image applications to integrate patient images into the Radiology PACS system.
  • Covers phones and handles physician requests for all modality reading rooms.
  • Manages Radiology reading room protocols.
  • Contacts requesting physicians, obtains information from Powerchart, utilizes PACS for prior studies, checks RIS for prior reports, and ensures report documentation.
  • Oversees and coordinates radiology quality assurance activities governed by the ACR.
  • Establishes quality measures and standards, monitors departmental performance, and ensures physician compliance.
  • Ensures studies are readily available on PACS for physicians.
  • Burns images to CD.
  • Assists with med school lectures by finding articles on the internet for physicians.
  • Prints out reports for physicians for conference.
  • Directs record-keeping activities by interpreting regulations and establishing filing and auditing procedures.
  • Ensures files contain complete and accurate documentation.
  • Remains knowledgeable in regards to HIPAA and departmental policies, and ensures compliance.
  • Informs physicians of changes on departmental services or programs.
  • Coordinates equipment service needs utilizing 8-help.
  • Assists with training of residents on new equipment and applications.
  • Ensures activities do not disrupt patient services.
  • Works with IS to ensure data systems and programs adequately support QA activities.
  • Ensures technology provides optimal diagnostic information and throughput.
  • Maintains inventory within the department.
  • Develops, implements, and evaluates cost containment programs of consumable supplies and equipment.
  • Utilizes applications to provide requesting physicians with a preliminary report and associate and correct reports on patients.
  • Performs daily equipment check and maintenance of powerscribe workstation.
  • Places reports in a batch queue for dictation and corrects status on error log reports.
  • Utilizes the Picture Archiving System for image retrieval, distribution, CD creation, film digitization, and film printing.
  • Audits patient information/data using the Picture Archiving System.
  • Verifies patient procedures are completed in the Radiology Information System.
  • Checks exam status to ensure final report.
  • Merges patient data in regards to duplicate patients.
  • Verifies patient schedules and tracks patients.
  • Assists technologists with data management regarding accession numbers on patients.
  • Gathers data for patients done outside of Emory Healthcare Systems.
  • Regularly meets with and communicates operational changes to physicians.
  • Seeks input and recommendations from physicians on ways to improve operations.
  • Communicates potential issues and opportunities to management.
  • Coordinates workflow and image transfers with other facilities.
  • Assists physicians in providing image interpretation and documentation of studies.
  • Evaluates data received from outside sources and coordinates effective transfer of information.
  • Performs other duties as assigned.

Benefits

  • Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
  • Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request.
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