Imaging Services Manager / Radiology Manager

Umanist Staffing•Bellevue, WA

1d•Onsite

About The Position

We are seeking an experienced Imaging Services Manager / Radiology Manager to lead a large, multidisciplinary diagnostic imaging department in a medical office setting in Bellevue, WA. The manager will oversee daily imaging operations, staff performance, staffing, budgets, equipment, patient access, workflow, and continuous improvement. The department has 35+ employees, with the manager directly overseeing the majority of the team. This is an onsite leadership position requiring a strong combination of clinical imaging experience and people/operations management.

Requirements

5+ years of hands-on experience as a: Radiologic Technologist Sonographer / Ultrasound Technologist Mammographer Nuclear Medicine Technologist
3+ years of experience as a Radiology/Imaging Supervisor or Manager with direct reports.
Demonstrated experience conducting employee performance reviews.
Experience participating in hiring, disciplinary, and termination decisions.
Graduate of an accredited diagnostic imaging program, Bachelor's degree, or equivalent directly related experience.
High school diploma or GED required.
Candidates must hold an applicable Washington State imaging credential, such as: Radiologic Technologist certification Registered Diagnostic Medical Sonographer (RDMS) Nuclear Medicine Technologist certification NMTCB certification Other applicable Washington State imaging credential
Strong knowledge of imaging operations, healthcare delivery, regulatory requirements, and accreditation standards.
Proven ability to recruit, mentor, develop, and retain clinical staff.
Strong performance management and accountability skills.
Experience with staffing, budgeting, scheduling, and operational planning.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Demonstrated change-management and process-improvement experience.
Proficiency with Microsoft Office and standard healthcare/administrative systems.

Nice To Haves

Experience managing a large medical office or outpatient imaging department.
Experience operating facilities with extended hours, evenings, weekends, or 24/7 operations.
Willingness to participate in a regional 24/7 on-call rotation.
Multiple imaging modality registrations/certifications.
Master's degree or additional directly related experience.
Experience with PACS, imaging workflow systems, and departmental performance metrics.

Responsibilities

Lead day-to-day operations of the Imaging/Radiology department.
Monitor imaging volumes, patient demand, access, productivity, and workflow.
Manage departmental FTE and non-personnel expense budgets.
Monitor unsigned studies, PACS exceptions, unended exams, and other operational metrics.
Identify workflow issues and implement process improvements.
Address patient/member concerns and resolve operational issues.
Partner with clinical and administrative departments to improve patient care and service delivery.
Directly manage approximately 60–75% of department employees.
Recruit, interview, hire, onboard, mentor, and develop imaging professionals.
Conduct annual performance reviews and ongoing performance management.
Establish performance expectations and hold employees accountable.
Manage staffing, PTO, schedules, and backfill requirements.
Support employee relations and FMLA-related processes.
Promote employee engagement, retention, professional development, and a positive team culture.
Oversee imaging equipment issues, failures, and operational disruptions.
Communicate equipment problems that may affect patient care or department operations.
Ensure appropriate documentation and escalation of equipment issues.
Monitor equipment utilization and imaging capacity.
Develop business cases and capital requests for equipment and operational needs.
Ensure compliance with applicable healthcare, imaging, regulatory, and accreditation standards.
Maintain knowledge of imaging accreditation requirements and healthcare delivery systems.
Promote safe, high-quality patient care and operational excellence.