Imaging Service Engineer

Skyelia•Cleveland, OH

4d•Onsite

About The Position

The Imaging Service Engineer is an individual contributor who maintains and advances medical technology supporting patient care and clinical excellence. The role performs specialized technical work independently and may collaborate with a team. It focuses on diagnostic imaging and therapeutic radiation equipment, ensuring reliability, regulatory compliance, and cybersecurity readiness while working with clinical teams and mentoring colleagues. The engineer performs advanced inspection, troubleshooting, repair, calibration, and maintenance; supports safety initiatives, documentation, and audit readiness; and provides technical guidance to staff. The position also contributes to cybersecurity activities, operational and fiscal management, customer relations, and business development support. The role is based in Cleveland, Ohio.

Requirements

Associate degree, bachelor's degree, or equivalent experience.
Five to seven years of related experience, including hands-on service experience with diagnostic imaging systems. Relevant modalities include MRI, CT, digital X-ray, fluoroscopy, C-arms, ultrasound, mammography, and nuclear medicine/PET; experience with every modality or manufacturer is not required.
Zero to three years of management experience.
Deep knowledge of healthcare regulatory compliance, including experience leading audits, remediation activities, and staff development.
Financial acumen to manage complex healthcare technology operations and support operational results.
Excellent communication skills and a customer-focused approach to building relationships across diverse teams and stakeholders.
Proven problem-solving skills and flexibility to adapt in a fast-paced, regulated environment.

Nice To Haves

Experience with GE fixed and portable equipment.
Bone density system experience.
Shimadzu red-room experience.
Philips equipment experience, particularly angiography and portable systems.

Responsibilities

Inspect, troubleshoot, repair, calibrate, and maintain diagnostic imaging and therapeutic radiation equipment.
Ensure regulatory compliance and support safety initiatives, documentation, and audit readiness.
Provide technical guidance and mentorship to staff and support their professional development.
Collaborate with clinical teams to identify and resolve technology issues affecting patient care and workflow.
Lead or contribute to cybersecurity risk assessments, incident response, strategy implementation, and compliance with HIPAA and Joint Commission requirements.
Manage operational and fiscal responsibilities, including purchasing, resource planning, and customer relations.
Support business development activities.