Imaging Service Engineer 3

YK Solutions•Cleveland, OH

5d•Onsite

About The Position

The Imaging Service Engineer 3 is an individual-contributor role supporting medical imaging equipment across hospitals, medical centers, and physician offices in Northeast Ohio. The position combines hands-on service work with technical escalation support, modality guidance, staff training, and participation in management meetings. Work is primarily performed independently, with team collaboration as needed. The department has approximately 11 team members. The role offers exposure to leadership and potential future management development while remaining hands-on. The engineer maintains and advances medical technology that supports patient care and clinical excellence. The position is responsible for equipment reliability, regulatory compliance, cybersecurity readiness, and collaboration with clinical teams. It also includes operational and fiscal responsibilities, such as purchasing, resource planning, customer relations, and supporting business development.

Requirements

Associate degree, bachelor's degree, or equivalent experience.
Five to seven years of related experience.
Zero to three years of management experience.
Hands-on service experience with diagnostic imaging systems, such as MRI, CT, digital X-ray, fluoroscopy, C-arms, ultrasound, mammography, and nuclear medicine/PET systems; experience with every modality or manufacturer is not required.
Financial acumen to manage complex healthcare technology operations and drive results.
Excellent communication skills and a customer-focused approach to building relationships across diverse teams and stakeholders.
Proven problem-solving skills and flexibility in a fast-paced, regulated environment.
Deep knowledge of regulatory compliance and experience leading audits, remediation, and staff development.

Nice To Haves

Experience with GE fixed and portable equipment.
Bone density system experience.
Shimadzu red-room experience.
Philips equipment experience, particularly angiography and portable systems.

Responsibilities

Perform advanced inspection, troubleshooting, repair, calibration, and maintenance of diagnostic imaging and therapeutic radiation equipment.
Ensure compliance with regulatory standards and support safety initiatives, documentation, and audit readiness.
Provide technical guidance and mentorship to staff, supporting professional development and consistent performance.
Collaborate with clinical teams to identify and resolve technology-related issues affecting patient care and workflow.
Lead or contribute to cybersecurity risk assessments, incident response, strategy implementation, and compliance with HIPAA and Joint Commission requirements.
Manage operational and fiscal responsibilities, including purchasing, resource planning, customer relations, and support of business development activities.
Participate in management meetings and provide technical escalation support and modality guidance.