Imaging Engineer 3

University of California, San Francisco•San Francisco, CA

About The Position

Under the general direction of the Medical Imaging Shop Supervisor, the Imaging Engineer independently performs routine and complex technical work involving installation, scheduled maintenance, and repair of imaging and related clinical equipment, including hardware, software, and databases. The role performs preventive maintenance using specialized test equipment, supports systematic maintenance of biomedical instrumentation, and documents new equipment introductions, maintenance actions, and special requests. The engineer provides consultative and collaborative support to clinical and technology leaders, analyzing changing technical requirements, clinical needs, workflows, and procedures to develop maintenance programs for imaging systems. The role must understand and follow defined clinical workflows and make recommendations when needed. It also provides technical assistance to imaging and biomedical technology users. The position is part of UCSF Health’s Clinical Technology Division, which manages technologies used in patient care and works to ensure they are appropriately purchased, configured, maintained, safely operated, and integrated with UCSF’s IT and electronic medical record systems. The Biomedical Engineering Services Medical Imaging Shop provides inventory, scheduled maintenance, and corrective maintenance services across the major campuses, collaborating with other Clinical Technology teams and customers.

Requirements

Bachelor’s degree in a related area or equivalent OEM experience or training.
5–7 years of current related experience.
Experience working on imaging systems from at least two OEMs, or experience across multiple modalities from one OEM.
Experience working on radiography/fluoroscopy modalities.
Experience working on CT or MR modalities.
Strong knowledge of electronics, including solid-state technology and linear, analog, and digital integrated-circuit operation.
Strong knowledge of imaging safety and performance based on national codes, manufacturing practices, and institutional requirements.
Broader knowledge of laws and regulations pertaining to imaging equipment and radiation safety and protection practices.
Strong understanding of EDI concepts, including the structure of the HL-7 standard and how information flows between systems or applications using HL-7 format.
Strong understanding of server and network operations, security, Wi-Fi networking, and cabling.
Ability to manage time, tasks, and projects; organize competing priorities; and address complex, urgent issues effectively.
Strong interpersonal and communication skills, including the ability to convey complex information and train, support, and work productively with end users at all professional and technical levels.
Strong problem-resolution skills and ability to collaborate to identify complex problems and develop, test, and implement solutions promptly.
Strong analytical skills and knowledge of complex system operations, documentation, and reporting, including assessing system inadequacies, developing and running tests, evaluating performance, and implementing systems, releases, and upgrades.
Ability to work with senior staff and managers across departments as a technical resource and provide advice on functionality, efficiency, policy, performance, regulations, and industry trends and advances.

Nice To Haves

CRES.

Responsibilities

Install, maintain, and repair routine and complex imaging and imaging-related clinical equipment, including ultrasound, general radiographic, R&F, and CR devices.
Coordinate imaging-system security management with Clinical Systems Engineering and IT, including risk and vulnerability analysis and related documentation for interconnected or integrated systems.
Interpret test results and recommend solutions to address equipment performance deficiencies.
Coordinate inspection and installation of incoming imaging equipment.
Prioritize and initiate work independently to meet departmental goals and standards.
Provide phone or on-site technical support to other engineers as needed.
Work with end users to troubleshoot issues through resolution, identify potential root causes, and coordinate support among Clinical Engineering, IT, network and server support, and imaging-device vendors.
Coordinate, monitor, and quality-review contractors’ and vendors’ maintenance, calibration, installation, verification, and service documentation.
Advise UCSF employees on proper imaging-equipment operation and maintenance.
Assist with writing RFI, RFQ, and RFP documents.
May provide technical training to lower-level Imaging Services Engineers.
Establish equipment performance baselines and document inspections and evaluations.
Assist with and participate in technology assessment and deployment projects; evaluate new equipment, accessories, and supplies as required.
Participate in Device Incident Investigations when assigned and provide follow-up to management according to department policy.
Investigate equipment safety issues and hazards.
Stay current on clinical imaging regulations, advances, and trends and propose complex solutions to management.
Collaborate with clinical and technology leaders to develop maintenance programs and make workflow recommendations while adhering to defined clinical workflows.