Imaging Engineer 3

UCSF•San Francisco, CA

About The Position

Under the general direction of the Medical Imaging shop supervisor, the Imaging Engineer 3 works independently on routine and complex technical tasks involving installation, scheduled maintenance, and repair of imaging and related clinical equipment, including hardware, software, and databases. The role performs scheduled maintenance using specialized test equipment, supports the systematic preventive-maintenance program for biomedical instrumentation, and documents new equipment, maintenance actions, and special requests. The incumbent provides consultative and collaborative support to clinical and technology leaders in imaging departments. This includes assessing changing technical requirements, clinical needs, processes, and procedures to develop maintenance programs; adhering to defined clinical workflows and recommending improvements when appropriate; and providing technical assistance to imaging and biomedical technology users. The role also supports imaging-system security coordination, troubleshooting, equipment assessment and deployment, vendor oversight, and incident investigation. The Clinical Technology Division manages diagnostic, therapeutic, and equipment-processing technologies used in UCSF Health patient care. Its responsibilities include ensuring equipment is appropriately selected and configured, performs safely and consistently, is routinely maintained, and is suitably integrated with UCSF IT and electronic medical record systems. The Division operates across several functional areas, including administration, biomedical engineering, clinical systems engineering, medical device security, business analytics and compliance, and program management.

Requirements

Bachelor's degree in a related area and/or equivalent OEM experience or training.
5–7 years of current related experience.
Experience working on imaging systems from at least two OEMs, or experience in multiple modalities within one OEM.
Experience working on Rad/Fluoro modalities.
Experience working on CT or MR modalities.
Strong knowledge of electronics, including solid-state technology and linear, analog, and digital integrated-circuit operation.
Knowledge of imaging safety and performance based on national codes, manufacturing practices, and institutional requirements.
Knowledge of laws and regulations pertaining to imaging equipment and radiation safety and protection practices.
Strong understanding of EDI concepts, including the structure of the HL-7 standard and how information flows between systems or applications using HL-7 format.
Strong understanding of server operations, network operations, security, Wi-Fi networking, and cabling.
Ability to stay current on regulations, advances, and trends in clinical imaging and propose complex solutions to management.
Detail-oriented with the ability to manage time, tasks, and projects; organize competing priorities; and address complex, urgent issues effectively.
Strong interpersonal and communication skills, including the ability to convey complex information and train, support, and work productively with users at all professional and technical levels.
Strong problem-resolution skills, including the ability to collaborate to identify complex problems and develop, test, and implement timely solutions.
Strong analytical skills and knowledge of complex system operations, documentation, and reporting, including the ability to assess system inadequacies, develop and run tests, evaluate performance, and implement systems, releases, and upgrades.
Ability to work with senior staff and managers across departments as a technical resource and provide advice on functionality, efficiency, policy, performance, regulations, and industry trends and advances.

Nice To Haves

CRES

Responsibilities

Independently install, maintain, and repair routine and complex imaging and imaging-related clinical equipment, including ultrasound, general radiographic, R&F, and CR devices.
Coordinate imaging-system security management with Clinical Systems Engineering and IT, including risk and vulnerability analysis and related documentation for interconnected or integrated systems.
Interpret test results and recommend solutions to equipment performance deficiencies.
Coordinate inspection and installation of incoming imaging equipment.
Prioritize assignments, initiate work, and provide technical support by phone or on-site to other engineers as needed.
Work with end users to troubleshoot issues and oversee resolution end-to-end, identify potential root causes, and coordinate support among Clinical Engineering, IT, network and server support, and imaging-device vendors.
Coordinate, monitor, and quality-review contractor and vendor work, including maintenance, calibration, installation, and verification of service documentation.
Advise UCSF employees on proper operation and maintenance of imaging equipment.
Assist with writing RFI, RFQ, and RFP documents.
May provide technical training to lower-level Imaging Services Engineers.
Establish equipment performance baselines and document inspections and evaluations.
Assist with and participate in technology assessment and deployment projects.
Evaluate new equipment, accessories, and supplies as required.
Participate in device incident investigations when assigned and provide follow-up to management according to department policy.
Investigate safety issues and hazards.