Imaging Clerk
About The Position
The Imaging Clerk processes paper and electronic records as part of a multifunctional, high-productivity team. The role is cross-trained in mail sorting, paper and electronic scanning, indexing, address changes, data entry, mailings, and special projects. Cross-trained duties are performed as needed and within assigned productivity standards. The position maintains member information in line-of-business systems, uses external applications for research and database updates, handles requested mailings of original certificates and other official documents, and assists with mail-center and records-processing work. The Imaging Clerk also supports process improvements and assigned reporting, shredding, tenant-improvement, and capital-project tasks.
Requirements
- High school diploma or GED plus 12 months of office experience, or high school education with technical school or college business/office courses.
- Basic Microsoft Office skills.
- Ability to perform each essential duty satisfactorily within established standards; reasonable accommodations may be made for individuals with disabilities.
Responsibilities
- Index daily mail, paper documents, and converted documents, and enter information from various sources within established department processing standards.
- Sort mail, process address changes, scan and index documents, and perform related member and employer records duties.
- Maintain essential skills through cross-training for regular and cross-trained duties.
- Work with the Office Services Analyst as needed on continuous process improvements.
- Update and maintain member information within line-of-business solutions.
- Use external applications, such as Accurint, for research and database updates.
- Mail original birth, marriage, death, or other official certificates and documents as requested.
- Assist in the Mail Center as directed.
- Provide monthly reporting of assigned cross-trained duties.
- Back up Senior Imaging Clerks to ensure shredding bins are emptied every two weeks.
- Assist the Office Services Manager with tenant-improvement and capital projects as needed.
- Perform other assigned duties or projects.
Benefits
- IMRF pension, death, and disability benefits
- Medical and dental insurance
- 35-hour base work week, Monday through Friday
- Ability to work one remote day per week
- Paid vacation
- Paid sick leave
- 12–13 paid holidays
- Two personal days
- Tuition reimbursement
- Business casual attire
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
