Imaging Data Entry Clerk

Moda Health•Milwaukie, OR

1d•Hybrid

About The Position

Moda is hiring an Imaging Data Entry Clerk for a full-time hybrid position based in Milwaukie, Oregon. The role receives, tracks, sorts, prepares, and routes incoming mail to departments; prepares materials for in-house scanning or external processing; enters member, group, provider, and claims information; and maintains accurate records and timely processing. The clerk operates and maintains office equipment, prepares daily inventory reports, helps train coworkers on rotational tasks as needed, and provides receptionist and phone coverage when required. The position involves extensive close computer and keyboard work, sitting, phone work, and navigating multiple screens in an office environment. The role may require working more than 40 hours per week, including evenings and occasional weekends, to meet business needs. The stated pay range is $17.34–$17.85 per hour, depending on qualifications.

Requirements

High school diploma or equivalent.
Ability to lift more than 20 pounds and work in a fast-paced, physical role.
Ability to embrace process improvements and work well in a team-oriented environment.
Proficiency with Microsoft Office applications.
Typing speed of 35 words per minute.
10-key proficiency of 135 keystrokes per minute.
Ability to prioritize tasks and complete them with high accuracy and speed.
Ability to work under pressure amid frequent interruptions and shifting priorities.
Effective reading, writing, and oral communication skills.
Ability to meet production and quality standards for various types of work and documents.
Skill in handling multiple tasks.

Nice To Haves

At least 6–12 months of experience in a production environment is preferred.

Responsibilities

Receive, track, sort, prepare, and route incoming inter-office mail, packages, letters, claims, and certified mail.
Sort and prepare medical and dental claims for scanning and vendor processing.
Locate, store, rescan, return, or forward claims for further review.
Scan paper x-rays.
Lift and pull stacks of claims, bins, and mail trays.
Track outgoing and incoming claims batches between Moda and Symbeo and ensure records are accurate and accounted for.
Process mail promptly, including scanning, batching, and indexing.
Prioritize Medicaid, Medicare, and appeal-related mail to support compliance with federal and state regulations.
Prepare and batch specialized sorting tasks, including medical correspondence, member appeals, and prescription claims.
Prepare and distribute daily inventory to Claims Management teams.
Keep the mail distribution area clean and organized.
Maintain office equipment, including Omation and Opex automatic mail-opening machines and multiple scanners.
Enter claims data accurately in Moda systems, select the correct member and provider, and reassign claims according to dental claims processing guidelines.
Write and mail letters to members and providers as needed.
Provide relief coverage for the reception desk and phone.
Assist with training on rotational tasks when necessary.
Perform other duties as assigned.