Data Entry Clerk

Rumpke Careers•Columbus, OH

About The Position

The Data Entry Clerk works under general supervision and performs a variety of functions, including data entry across the company’s lines of business. The role may support Sales, Customer Service, Dispatch, Residential, Commercial, and/or Roll Off. It requires daily problem-solving to resolve issues and maintain accurate customer and billing records. The position may also provide operational and administrative support, including assisting with candidate screening processes, backing up the Receptionist during scheduled time off, and supporting the Customer Service Manager. The position does not manage employees. This job description outlines the general nature and level of the work and is not an exhaustive list of duties; assignments may change at the company’s discretion.

Requirements

Excellent customer service, data entry, and communication etiquette.
Proficiency in Windows and Microsoft applications.
Excellent verbal and written communication skills.
Organization and attention to detail, with the ability to multitask.
Analytical and problem-solving skills to address customer and company needs.
General knowledge of office functions.
Ability to work efficiently and effectively independently and as part of a team.
Ability to meet deadlines and complete assignments within stated time limits.
Ability to maintain a professional appearance and demeanor.
Strong organizational and time-management skills.
Legally eligible to work in the United States.
Valid driver’s license, if applicable.
Must successfully complete pre-employment testing.
Must be able to read and speak English.
Ability to work overtime, weekends, and/or holidays.
Ability to meet the stated physical demands, including lifting/carrying up to 20 pounds frequently and up to 100 pounds rarely, and other listed occasional or rare physical activities.

Nice To Haves

Experience in the waste industry, including Roll Off, Residential, or Commercial lines of business, is preferred.
Previous experience in Sales Support, Administrative Assistance, or a similar role.

Responsibilities

Perform data entry accurately and in a timely fashion.
Assist with open interviews, drug screens, and submission of background checks for potential candidates.
Interact professionally with internal and external customers.
Maintain a professional work atmosphere through conduct and communication that promotes good relationships with customers, clients, co-workers, and management.
Provide administrative backup for the Receptionist during scheduled time off.
Provide administrative support to the Customer Service Manager.
Perform other duties as assigned.