Image Sensor Hardware Applications Engineer
About The Position
The Applications Engineer serves as the primary technical resource for customers using embedded hardware products. The role supports system setup, troubleshooting, and issue resolution, and develops technical documentation, user guides, application notes, example code, helper scripts, and demonstration materials to improve the customer experience and reduce support requests. The engineer collaborates with engineering teams to define requirements and test procedures, and evaluates new product features and sensor capabilities under a variety of operating conditions. In close coordination with Sales, the role identifies customer needs, provides tailored technical support, conducts product demonstrations and presentations, and explains product capabilities, specifications, and measurement techniques to customers with varying levels of technical expertise.
Requirements
- Bachelor’s degree in Engineering or a related field.
- 2–3 years of experience in an engineering role with hands-on hardware experience, preferably in technical customer support or applications engineering.
- Familiarity with image sensors and processing techniques.
- Strong communication skills and the ability to explain technical concepts to technical and non-technical audiences.
- Experience with Python.
- Hands-on experience troubleshooting electronics, firmware, and hardware.
- U.S. citizenship or permanent resident status.
Nice To Haves
- Familiarity with at least one additional object-oriented programming language.
- Strong analytical abilities, including troubleshooting, failure analysis, and root cause analysis.
- Ability to read and interpret electrical schematics and printed circuit board layouts.
- Proficiency in Python and experience working in both Windows and Linux environments.
- Hands-on experience with hardware and software tools.
- Excellent organizational skills and the ability to manage multiple projects simultaneously.
- Ability to work independently with minimal supervision while maintaining high efficiency and productivity.
- Experience working in an ITAR environment.
Responsibilities
- Collaborate with customers to set up hardware products and diagnose and resolve common technical issues at an embedded system level.
- Develop user guides, application notes, helper scripts, and demonstration materials to streamline support requests.
- Create and maintain example code demonstrating the utilization of camera features and functions.
- Develop requirements and testing procedures for new product features.
- Test and evaluate new sensor features under diverse operating conditions.
- Work closely with the sales team to understand customer needs and offer tailored technical support.
- Conduct technical demonstrations in person and via platforms such as Microsoft Teams.
- Communicate product specifications and measurement techniques effectively to customers with varying technical expertise.
- Perform other duties as assigned.
Benefits
- Participation in a management performance bonus plan.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
