BEA Hardware Applications Engineer II
About The Position
The BEA Hardware Applications Engineer II is part of the Bioproduction Group’s Bioprocess Equipment and Automation (BEA) Technical Solutions organization within Thermo Fisher Scientific’s Single-Use Technologies Division. The role provides technical solutions integrating bioprocess capital equipment and automation for customer proposals, working closely with the Technical Solutions Commercial Project Manager and Commercial, Product Management, R&D, Marketing, and Operations teams. The position may be located in Logan, Utah. The engineer also helps optimize and continuously improve existing processes and systems to manage the business, increase productivity, and deliver a high level of customer experience. The position reports to the Sr. Manager, BEA Technical Solutions.
Requirements
- Associate’s degree in a science or technical discipline required.
- Experience supporting technical sales.
- Ability to work effectively in a fast-paced environment as a self-starter.
- Ability to manage multiple technical requests and communicate effectively with internal and external teams.
- Proficiency with Microsoft programs, including Microsoft Excel.
- Strong organization and communication skills.
- Ability to generate technical solutions in rapidly growing global market segments.
- Ability to function in a matrixed environment with international sites and teams.
Nice To Haves
- Bachelor’s degree in Engineering or a technical discipline strongly preferred.
- Three or more years of experience with programming, data entry, and Microsoft Excel strongly preferred.
- Prior experience with equipment and consumable offerings in biotechnology is a plus.
Responsibilities
- Develop technical solutions for proposals responding to customer inquiries across the SUD BEA business.
- Complete technical pipeline reviews with commercial project managers and technical sales to support timely responses.
- Collaborate with the Technical Solutions Commercial Project Manager to ensure proposals meet established KPIs.
- Coordinate with Product Management to align technical solutions with margin and other targets supporting business-unit goals.
- Drive continuous process improvement to improve team efficiency and customer satisfaction.
- Manage proposal systems and recommend upgrades.
- Assist with technical product training for the sales team as needed.
- Learn products, equipment, and automation, with a focus on the BEA hardware portfolio.
- Participate in practical process improvement (PPI) meetings to streamline workflow and improve the quality of current processes.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
