BEA Hardware Applications Engineer II

Thermo Fisher Scientific•Logan, UT

About The Position

Thermo Fisher Scientific is seeking a BEA Hardware Applications Engineer II for the Technical Solutions team within its Single-Use Technologies Division. The role supports the Bioproduction Group’s Bioprocess Equipment and Automation (BEA) Technical Solutions organization and may be located in Logan, Utah. Reporting to the Senior Manager, BEA Technical Solutions, this engineer develops technical solutions that integrate bioprocess capital equipment and automation for biologics manufacturing proposals. The role works closely with the Technical Solutions Commercial Project Manager and Commercial, Product Management, R&D, Marketing, and Operations teams. The position also helps optimize and continuously improve processes and systems to manage the business, increase productivity, and deliver a high level of customer experience. The engineer supports proposal development across the SUD BEA business, coordinates technical pipeline reviews, assists with sales-team technical training, and builds in-depth knowledge of BEA hardware, equipment, automation, and other products.

Requirements

  • Associate's degree in a science or technical discipline required.
  • Experience supporting technical sales.
  • Ability to work independently as a self-starter in a fast-paced environment.
  • Ability to manage multiple technical requests and communicate effectively with internal and external teams.
  • Proficiency in Microsoft programs, including Microsoft Excel.
  • Strong organization and communication skills.
  • Ability to generate technical solutions in rapidly growing global market segments.
  • Ability to work effectively in a matrixed environment with international sites and teams.

Nice To Haves

  • Bachelor's degree in engineering or a technical discipline strongly preferred.
  • Three or more years of experience with programming, data entry, and Microsoft Excel strongly preferred.
  • Prior experience with biotechnology equipment and consumable offerings is a plus.

Responsibilities

  • Develop technical solutions for proposals responding to customer inquiries across the SUD BEA business.
  • Complete technical pipeline reviews with commercial project managers and technical sales to support timely responses.
  • Collaborate with the Technical Solutions Commercial Project Manager to ensure proposals meet established KPIs.
  • Coordinate with Product Management to align technical solutions with margin targets and other business-unit goals.
  • Drive process improvements that increase team efficiency and customer satisfaction.
  • Manage proposal systems and recommend upgrades.
  • Assist with technical product training for the sales team as needed.
  • Learn the products, equipment, and automation offered, with a focus on the BEA hardware portfolio.
  • Participate in practical process improvement (PPI) meetings to streamline workflow and improve the quality of current processes.
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