Hardware Applications Engineer

Teguar Corporation • Charlotte, NC

9h

About The Position

Teguar is seeking a Hardware Applications Engineer to perform hands-on testing and prepare documentation that validates computer hardware solutions for customer needs. The role bridges customers, Sales, and Engineering by validating hardware solutions, documenting results, and resolving issues in the lab and field. The work supports design-ins, reduces deployment risk, and improves product quality for industrial and medical applications.

Requirements

• Bachelor's degree in Electrical, Computer, or Systems Engineering, or a related field, with at least 2 years of industry experience; alternatively, at least 5 years of hands-on hardware applications, validation, or systems integration experience in lieu of education; or an equivalent combination of education and experience.
• At least 3 years of experience with Windows and Linux imaging, UEFI/BIOS configuration, driver integration, and peripheral bring-up, including USB, serial, Ethernet, Wi-Fi/Bluetooth, and storage.
• Bench and lab skills, including use of a DMM and oscilloscope, thermal testing, ESD-safe handling, fixture setup, and log capture such as kernel, event, and IPMI/BMC logs where applicable.
• Scripting skills for testing and triage using Python and/or PowerShell.
• Experience writing clear test plans and reports for external customers.
• Excellent customer-facing communication and ownership of issues across Sales, Operations, and Engineering.

Nice To Haves

• Exposure to medical or regulated environments, including familiarity with IEC 60601-x, ISO 13485, or IEC 62304.
• Experience with imaging at scale using MDT, Clonezilla, or PXE; secure boot and TPM; or BIOS customization workflows.
• Experience with Jira/Confluence, PLM/ERP, or Git, and basic PCB/ECAD literacy for reading schematics.
• EMI/EMC pre-compliance experience or experience with thermal profiling and burn-in design.

Responsibilities

• Plan and execute pre-sales hardware and software validation, including power-on, imaging, driver and firmware checks, and thermal and EMI pre-checks; prepare test reports and present findings to customers. Target turnaround is no more than five business days for standard requests.
• Lead customer or NRTL witness testing, capture logs, reproduce issues, and align stakeholders on pass/fail criteria and risks.
• Review specifications and statements of work for feasibility, identify edge cases, and propose mitigations such as alternate components, BIOS/UEFI settings, and thermal profiles.
• Lead post-sales escalations from production or the field; drive root-cause investigations with Engineering, Operations, and suppliers; and document corrective actions, targeting a first-pass fix rate above 90%.
• Create and maintain verification and validation artifacts, change records, and traceability aligned, as applicable, with IEC 60601-1/-1-2, ISO 13485, and ISO 14971.
• Track validation failures and RMAs and recommend design or process changes to reduce defects and time to resolution.

Benefits

• 401(k) matching
• HRA (Health Reimbursement Account) covering medical, dental, and vision expenses
• Gym membership
• Paid holidays and PTO days
• Birthday PTO and a volunteer day
• Culture Committee Program
• Employee Referral Bonus Program
• Modern office work environment with free drinks and snacks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level