IH Marketing Agent-1
About The Position
The IH Marketing Agent conducts in-person marketing with prospective and/or current owners at the company’s resorts and schedules guests to meet with a representative for a presentation. The role serves as a professional brand ambassador, works with resort staff to identify arriving guests, and encourages qualified prospective customers to attend a sales-preview tour. The agent screens and qualifies potential customers, makes sales-tour reservations, and collects required deposits. The position requires maintaining production standards and following company policies, compliance standards, and regulatory requirements. The role also includes attending scheduled training sessions and department meetings, staying current on marketing information, materials, and industry trends, and setting and reviewing performance goals weekly, monthly, and annually. No travel is required outside the home site’s area.
Requirements
- High school diploma or equivalent.
- Clear and concise written and verbal communication skills.
- Ability to work in a team environment within a shared space.
- Proficiency in MS Excel, MS Word, general computer skills, and smart devices.
- Must maintain production standards.
Nice To Haves
- Sales and/or marketing experience is preferred but not required; 1 to 3 years is preferred.
- Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
Responsibilities
- Serve as a positive and professional brand ambassador for Wyndham Destinations.
- Partner with resort staff to receive arrival sheets for guests checking in.
- Greet, present, and incentivize prospective customers to attend a sales-preview tour or presentation.
- Screen and qualify potential customers based on company guidelines.
- Make sales-tour reservations and collect required deposits.
- Follow company policies, compliance standards, and regulatory requirements while maintaining minimum performance goals.
- Attend scheduled training sessions and department meetings.
- Keep current on marketing information, materials, and industry trends.
- Set and review performance goals weekly, monthly, and annually.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Flexible spending accounts
- Life and accident coverage
- Disability coverage
- Depending on position, paid time off, parental leave, and holidays
- Paid volunteer time through Wish Day
- 401(k) with employer match, subject to eligibility requirements
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program, subject to provider availability
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
