IH Cashier

The Edgewater Hotel • Madison, WI

6h • $0 - $10 • Onsite

About The Position

The IH Cashier provides quick food and beverage service to customers at the Icehouse, a seasonal concession area at The Edgewater. The role supports daily opening, closing, stocking, food preparation, cocktail batching, order processing, and general upkeep of the concession area. Cashiers work with other Icehouse staff to provide customers with a safe, courteous, and efficient experience.

This position operates in a counter-service professional environment and requires work in kitchen areas. Most of each shift is spent outdoors and on one's feet. Employees use standard equipment such as point-of-sale computers and cash registers, and must follow safety and cleanliness standards. Duties and responsibilities may change as needed.

Requirements

• No experience is necessary.
• Must be available for a minimum of three shifts per week.
• Demonstrated knowledge and experience with general safety practices.
• Excellent interpersonal skills and a team-player attitude.
• Ability and willingness to learn new concepts and ideas.
• Ability to communicate effectively, both verbally and in writing.
• Ability to handle multiple tasks and priorities.
• Ability to interact with customers and hotel management at all levels.
• Excellent customer service skills and a desire to work in a team environment.
• Caring, positive attitude and genuine interest in creating memorable customer experiences.
• Self-driven, entrepreneurial attitude toward achieving goals.
• Ability to prepare basic food items in a concession setting.
• Ability to work outdoors and remain on one's feet for most of each shift.
• Ability to carry food trays, drinks, glasses, plateware, and flatware through kitchen areas, and occasionally move tables and chairs.
• Ability to stand, walk, bend, kneel, stoop, and crouch; talk and hear; and read, write, and determine wait times according to Icehouse procedures.
• Ability to visually scan work areas for cleanliness and safety.
• Ability to occasionally lift products weighing up to 50 pounds, shovel ice and snow, and work outdoors in winter weather conditions.

Nice To Haves

• Experience in food and beverage service within a hotel or resort setting.

Responsibilities

• Provide quick food and beverage service and exceptional customer service.
• Assist with daily opening, closing, and upkeep of the Icehouse concessions area.
• Ring in food and drink orders efficiently.
• Stock food and beverage items daily according to business volume.
• Batch craft cocktails according to recipe specifications.
• Assist other Icehouse staff with customer service, food delivery, and general care of the concession area.
• Prepare food items according to concession guidelines and recipe specifications.
• Provide a safe, courteous, and efficient customer experience.
• Take accurate orders and provide prompt service while accommodating guests’ customization requests.
• Assist multiple guests and provide information about the Edgewater Hotel’s layout and offerings in other departments.
• Maintain cleanliness and safety standards in work areas.

Benefits

• Employer-provided training.
• Flexible scheduling.
• Supportive team focus.
• Discounts at onsite restaurants.
• Discounts at the onsite full-service spa and retail shop.
• Discounted stays at affiliated hotels.
• Discounted off-site parking for part-time and seasonal team members, or a supplied Madison Metro bus pass.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed