IDR Arbitration Manager
Alteva RCM•New York, NY
•$100,000 - $150,000
About The Position
At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence.
Requirements
- Experience in revenue cycle management, medical billing, or healthcare operations
- Strong understanding of billing, claims follow-up, and accounts receivable processes
- Experience working with client systems and internal RCM platforms
- Familiarity with EHR or practice management systems (e.g., Epic preferred)
- Strong analytical, organizational, and communication skills
- Ability to manage multiple accounts and priorities effectively
Nice To Haves
- Client relationship management
- Revenue cycle knowledge
- Problem-solving and critical thinking
- Communication and collaboration
- Attention to detail
- Process improvement mindset
Responsibilities
- Serve as the main point of contact for assigned clients
- Build and maintain strong client relationships through regular communication
- Ensure client expectations and service deliverables are consistently met
- Identify and resolve risks and issues, and capitalize on opportunities for improvement
- Monitor billing and accounts receivable activities to ensure timely processing and follow-up
- Support reconciliation of billing, payments, and account balances
- Partner with internal teams to resolve discrepancies and improve outcomes
- Manage enterprise billing and AR teams to align priorities and workflows
- Build and execute efficient work queue management and account assignment
- Own new provider setup and maintenance as needed
- Prepare and review reports on billing performance, payments, and AR trends
- Analyze data to identify issues and implement improvements
- Provide insights to clients and internal leadership
- Review client systems and workflows to identify & solve gaps or inefficiencies
- Recommend and support implementation of process improvements
- Help drive consistency and operational best practices across accounts
Benefits
- health
- dental
- vision
- employee assistance plan
- paid family leave
- short-term disability
- life insurance
- 401(k) plan with employer match
- flexible spending accounts
- employee discount program
- employee referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
